Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks is an Equal Opportunity Employer.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance, and Public Safety

Benefits of Employment with Riverbanks

The following vary for full-time and part-time employees:

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in Riverbanks restaurants.
  • 20% discount in Riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on October 3, 2022)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Housekeeper

Part-time
Salary: $10.00/hr
Posted: 10/3/2022

Opening Shift:

7:30am-4:00pm 

Closing Shifts:

11:30am-8:00pm or 2:00pm-8:00pm

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Must possess a valid S.C. driver's license.

Mammal Swing Keeper

Full-time
Salary: $15.13/hr
Posted: 9/30/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision is responsible for the proper care of the animal collection in the four Mammal Department teams:  Hoofstock/Rhino/Pinniped, Gorilla/Small Mammal, Farm/Ambassador, and Cat/Bear.  Duties include feeding animals, cleaning and maintaining habitats, working with veterinary staff to monitor and treat diseases, assessing animal behavior, provide enrichment, and participate in operant condition training where appropriate. Maintains detailed behavioral, reproductive, and medical reports using ZIMS as the primary record keeping tool. Interacts with Riverbanks guests and cooperates within a team to provide top quality animal care. Reports to the Supervisors and Mammal Curator.

Education and Experience: Associates degree in Biology, Zoology, or Wildlife Management; Bachelor’s degree preferred. The ideal candidate will have one to two years’ experience working with zoo/exotic animals in a professional setting, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. Must be available to work any days of the week, holidays, and occasional after-hours events.  Must possess or qualify for a valid SC driver's license.

Public Safety Officer

Part-time (1st Shift- 8:30am - 5:30pm)
Salary: $12.00/hr
Posted: 9/22/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation. 

Responsibilities: Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots. Patrols and monitors gate entrances and exits. Provides security services during non-public hours for special events. Maintains good customer service and strives to achieve excellent public relations. Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc. Prepares and maintains required reports.  Controls keys and locks for all Riverbanks facilities and property. Must also be available to work evening and special events as needed. Reports to the Senior Public Safety Officer, Public Safety Supervisor, and the Public Safety Manager.

Education and Experience: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.  Must demonstrate professionalism, customer service experience and strong communication skills.  Must possess or be eligible for a valid South Carolina driver's license.

 

Commissary Technician

Full-time
Salary: $12.00/hr
Posted: 9/22/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision is responsible for the timely preparation and delivery of animal diets and feeds according to precise instructions and fixed schedules. Proficiently uses knives and other kitchen equipment to produce animal diets with correct weights, measures, and ingredient sizes. Handles produce, meat, fish, and a variety of other animal food items.  Ensures acceptable condition of items and rotates stock. Capable of meeting work deadlines when short-staffed.  Unloads feed deliveries, delivers completed diets to animal areas in vehicles/on foot, maintains a clean and sanitary work environment.  Provides assistance and information to co-workers and keeper staff.  Reports to the Senior Technician and the Commissary Manager. 

Education and Experience: High School graduate who is at least 18 years old and possesses a valid driver’s license.  Previous kitchen/food prep experience is a plus.  Requires standing for long periods of time performing repetitive food chopping and ingredient weighing.  Must be able to lift up to 50 pounds, must be willing to learn and follow instructions.  Must be a team player who can manage a large workload in a fast-paced, detail-oriented, deadline-driven work environment.  Must be able to employ basic math skills on a regular basis. Must be dependable, punctual, organized, and conscientious.  Five-day work week: 7:00 a.m. to 3:45 p.m.  Tuesday and Wednesdays off, but work schedule will include Saturdays, Sundays, holidays, and inclement weather days.

 

 

 

Ropes Course Attendant

Part-time
Salary: $10.00/hr
Posted: 9/8/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision, creates connections with our guests while ensuring the safe operation of Riverbanks Zoo and Garden’s attractions. Will work in a variety of locations throughout the park, including but not limited to: Sky High Safari and the Wild Adventures Climbing Wall. Handles both cash and cashless Point of Sale transactions. Routinely performs and practices tasks such as inspections of attractions and equipment, harnessing, and emergency procedures. Will effectively make judgement calls about guest participation and communicate with the public about Riverbanks’ exhibits, attractions, services and policies. Will assist with other duties as assigned. Reports to the Attractions Manager.

Education and Experience: Must be at least 18 years of age with a HS diploma; 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages and abilities. Must demonstrate good decision-making and the ability to work well with a team and individually. Must be comfortable working at heights of 30 ft or greater and outdoors in all weather conditions. Must be able to lift 50 lbs. and be able to stand for long periods of time.

Mammal Keeper – Hoofstock/Rhino/Pinniped

Full-time
Salary: $15.13/hr
Posted: 9/8/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision is responsible for the proper care of mammals in Riverbanks’ animal collection. Works primarily with white rhinos, sea lions, seals, giraffe, and babirusa.  Duties include feeding animals, cleaning and maintaining habitats, working with veterinary staff to monitor and treat diseases, assessing animal behavior, and provide enrichment and training. Maintains detailed behavioral, reproductive, and medical reports using ZIMS as the primary record keeping tool. Interacts with Riverbanks guests and cooperates within a team to provide top quality animal care. Reports to the area Supervisor and Mammal Curator.

Education and Experience: Associates degree in Biology, Zoology or Wildlife Management; Bachelor’s degree preferred, and one to two years’ experience working with zoo/exotic animals in a professional setting, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. Experience working directly with hoof stock or sea lions preferred.  SCUBA and First Aid/CPR certifications are desirable. Must possess or qualify for a valid SC driver's license.

Groundskeeper

Part-time
Salary: $10.50/hr
Posted: 9/1/2022

Opening Shift:

7:30am-4:00pm 

Closing Shifts:

11:30am-8:00pm or 2:00pm-8:00pm

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, blowers and various grounds maintenance tools to perform tasks. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, housekeeping, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Maintains a flexible schedule. Must possess a valid S.C. driver's license.

Dive Technician

Full-time
Salary: $15.13-$17.32/hr; Commensurate with Experience
Posted: 9/1/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Given objectives set by the Director of Animal Care & Welfare and Dive Safety Officer, participates in daily dives as part of the dive team. Will ensure a safe work environment, while understanding the operation and interpretation of technical dive equipment to include OTS Guardian Full Face Masks, compressors, fill stations, regulators, various communication control systems, etc. Follows USDA, DHEC, OSHA, AZA, etc. standards in all areas.

Essential Functions:

  • Completes preventative maintenance rounds and diagnostics on dive equipment.
  • Repairs and maintains Riverbanks dive equipment and facilities to include: guardian full face masks, compressors, fill stations, regulators, umbilicals, communication boxes, cylinders, etc.
  • Organizes equipment and records for daily dives, works in the role of diver, dive tender, or DPIC (Dive Person In-Charge) for daily and special dives.
  • Comprehends and follows the Riverbanks Dive Safe Practices Manual and contributes to content for revisions/updates.
  • Maintains a clean and safe work environment, while utilizing a wide array of carpentry, mechanical, plumbing, and dive repair tools and various types of machinery and equipment.
  • Prepares equipment for and participates in dive emergency exercises in various exhibits.
  • Assists in training and implementing dive safety policies and procedures. May also assist LSS Technicians with projects, as needed.
  • Prepares dive equipment maintenance reports, dive logs, certification status reports, dive schedules, diver recertification schedules, etc.
  • Effectively interacts and communicates with the Dive Safety Officer and team, employees, volunteers, Riverbanks guests, and various external groups/individuals (e.g. sales representatives, contractors, etc.). Collaborates with the animal care and maintenance staff to ensure the integrated delivery of LSS operation/maintenance for the safety and welfare of the animal collection.
  • Must be available for on-call/weekend duty and for emergencies. Works beyond a 40/hour work week, as required. Some travel required to attend meetings, professional development opportunities, or conferences (e.g. ADPA and DEMA).

Education and Experience: High school diploma required. Associate's degree in Marine Science, Biological Sciences, or a related field preferred; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities. Advanced Diver certification required, Rescue Diver certification preferred.

Certification from a nationally recognized certification agency. Experience working in an AZA accredited institution preferred. First Aid, CPR, and Emergency Oxygen Provider certifications preferred. Will be required to complete Riverbanks training for new divers. Will be trained for necessary diving certifications (e.g. Fill Station Operator, Cylinder HAZMAT) and complete refresher training for dive program participants.

 

Public Relations Manager

Full-time
Salary: $50,000-55,000/yr; Commensurate with Experience
Posted: 8/18/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Reporting to the Director of Marketing, the Public Relations Manager is a key member of the marketing team and is responsible for executing Riverbanks’ public relations program. Responsibilities include, but are not limited to, collaborating with the marketing and leadership team to develop the strategic marketing and communication plan. Work in conjunction with the Marketing Manager to execute the social media plan. Collaborate with various departments to gather information, seek, and pitch stories, and ensure all information delivered to the public is accurate. Inspire public engagement and community action through public speaking presentations, park tours, storytelling, speech and scriptwriting for public events and video promotions. Serve as spokesperson for Riverbanks. Develop and cultivate strong community and media relations with local, regional, and national affiliates to increase awareness of the Riverbanks brand and mission, promote the Zoo’s image and engage diverse audiences. Handle media inquiries and manage on- and off-site media events. Receive and respond to various requests for information via website and telephone; managing community feedback as needed. Must demonstrate outstanding written and verbal communications skills and have the ability to handle deadline-driven projects and tasks simultaneously. 

Education and Experience: Bachelor's degree in Public Relations, Journalism, or Communications, or related field required. Minimum of three to five years’ experience in a public relations, communications, or marketing role; or any equivalent combination of education, training and experience that provides the required skills, knowledge, and abilities. Preferred candidates will have experience in a zoo/aquarium, theme park or related industry. 

The ideal candidate will enjoy working within a collaborative environment and be a team player who will proactively and productively engage with others at varying levels of seniority. Excellent written and verbal communication skills with a very high standard for service required. Must be comfortable on camera and speaking to media. Must be able to demonstrate outstanding public speaking and interpersonal skills, attention to detail, organizational skills, and prompt follow-through. Must be flexible for occasional weekend, holiday, and after-hours assignments. Must possess or be eligible for a valid SC driver's license.

Conservation Engagement Instructor

Part-time (weekends, weekdays, after-hours events occasionally)
Salary: $12.00/hr
Posted: 8/18/2022

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities:  Given objectives set by the VP of Mission Engagement, will deliver on and off-site education programs and public engagement offered by Riverbanks Zoo & Garden. As a direct report to the Conservation Engagement Manager, the Instructor will ensure that all programs create connections and inspire actions to impact conservation. 

Essential Functions:

  • On-site program delivery to audiences of various ages.
  • Conservation engagement of public visitors within the park during scheduled and unscheduled interpretive encounters.  
  • Inclusive educational programs that encourage the meaningful participation of all learners.
  • Communication of challenges and opportunities identified in programming with management team.
  • Working constructively within a team to deliver the highest quality educational experiences.
  • Assist with other program delivery for the education team as needed. 
  • Willingness to handle a variety of animal ambassadors (insects, reptiles, mammals, etc.) and monitor animal welfare during programming.

Education and Experience: High School diploma required. Bachelor’s degree in an education or science related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Previous experience delivering formal/informal education preferred. Must demonstrate excellent communication skills (written and verbal) and be able to talk in front of large crowds. 

The ideal candidate will possess knowledge and interest in nature, science, and conservation. Must demonstrate enthusiasm working with diverse learners and other team members. Must be available to work weekends, some weekdays, and afterhours occasionally. Must possess or be eligible for a valid SC driver's license. Strong preferences will be given to those with experience and/or interest in public speaking, customer service, and those with high flexibility (weekday, weekend, and occasional afterhours availability). 

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Search for current job openings with SSA.