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Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks

The following vary for full-time and part-time employees:

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in Riverbanks restaurants.
  • 20% discount in Riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on November 15, 2018)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Senior Keeper - Gorillas/Small Mammals

Full-time
Grade 10
Salary: $13.86/hr
Posted: 11/15/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision, is responsible for supervising animal husbandry for the Gorilla collection, Kangaroo Walkabout, and the Riverbanks Conservation Outpost (primarily small mammals). Supervises the work assigned to a team of mammal keepers. Designs, maintains and repairs animal enclosures; maintains aesthetically pleasing exhibits; works with veterinary staff to monitor and treat animal diseases. Monitors and reports animal behavior. Plans and participates in animal training, transport, and medical procedures.  Instructs staff, interns, and volunteers insuring that all animals receive top quality animal care. Interacts with guests and provides informal and programmed educational information. Reports to the Assistant Mammal Curator.  

Education and Experience: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s Degree preferred, and three to five years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Experience working directly with Great Apes, a variety of primates, and other small mammals in a zoological setting preferred. Excellent supervisory, communication, and organizational skills. Must possess or be eligible for a valid SC driver’s license.

Senior Keeper - Cat/Bear

Full-time
Grade 10
Salary: $13.86/hr
Posted: 11/15/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.
 
Responsibilities: Under general supervision, is responsible for supervising animal husbandry for a variety of mammals in Riverbanks’ animal collection. Works primarily with carnivores, marsupials, and primates. Supervises the work assigned to a team of mammal keepers. Designs, maintains and repairs animal enclosures; maintains aesthetically pleasing exhibits; works with veterinary staff to monitor and treat animal diseases. Monitors and reports animal behavior. Plans and participates in animal training, transport, and medical procedures.  Instructs staff, interns, and volunteers insuring that all animals receive top quality animal care. Interacts with guests and provides informal and programmed educational information. Reports to the Assistant Mammal Curator.  

Education and Experience: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s Degree preferred, and three to five years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Experience working directly with carnivores and big cats in a zoological setting preferred. Excellent supervisory, communication, and organizational skills. Must possess or be eligible for a valid SC driver’s license.

Senior Keeper - Animal Ambassador

Full-time
Grade 10
Salary: $13.86/hr
Posted: 11/15/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision of the Assistant Mammal Curator, is responsible for supervising husbandry, enrichment, guest engagement, and operant conditioning training for animals in Riverbanks’ animal ambassador program. Works with a variety of mammals, reptiles, amphibians and invertebrates.
  • Designs, maintains and repairs animal enclosures; maintains aesthetically pleasing enclosures.
  • In collaboration with both the Guest Engagement and Education departments, conducts presentations with Riverbanks’ animal ambassadors. Interacts directly with guests during informal and formal programs, providing engaging and accurate educational information.
  • Supervises the work assigned to the animal ambassador keeper.
  • Trains staff, interns, and volunteers in appropriate handling and transport of collection, ensuring that all animals receive top quality animal care.
  • Maintains regular communication across departments that utilize Riverbanks animal ambassadors.
  • Monitors and reports animal behavior. Plans, supervises, and participates in animal training/operant conditioning, transport, and medical procedures.
  • Works with veterinary staff to monitor and treat animal diseases. 

Education and Experience: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s Degree preferred, and three to five years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities.  Must demonstrate excellent supervisory and communication skills (written and verbal) in all activities. Knowledge and experience with operant conditioning/training programs and presenting animal programs for public audiences required. Must possess or be eligible for a valid SC driver’s license.

Mammal Keeper

Full-time
Grade 8
Salary: $12.62/hr
Posted: 11/15/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under general supervision is responsible for the proper care of mammals in Riverbanks’ animal collection. Works primarily with elephants, sea lions, giraffe, tapir and babirusa. Feeds animals, cleans and maintains exhibits, works with veterinary staff to monitor and treat diseases, monitors animal behavior, and provides enrichment and training. Maintains detailed behavioral, reproductive, and medical records and reports. Interacts with Riverbanks guests and cooperates within a team to provide top quality animal care. May have the opportunity to gain certification for and participate as a member of the Riverbanks dive team. Reports to the Senior Keeper and the Assistant Mammal Curator.
 
Education and Experience: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s degree preferred, and one to two years experience working with zoo/exotic animals in a professional setting, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Experience working directly with elephants and other hoof stock preferred.  SCUBA and First Aid/CPR certifications are desirable. Must possess or qualify for a valid SC driver's license.

Instructor

Part-time (Schedule varies, availability Monday - Sunday )
Grade 5
Salary: $10.45/hr
Posted: 10/31/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation. 

Responsibilities: Given objectives set by the Director of Education, will deliver on and off-site education programs offered by Riverbanks Zoo & Garden. The Instructor will insure that all programs create connections and inspire actions to impact conservation. The instructor is responsible for:
  • On and off-site program delivery to school and non-school audiences of many ages.
  • Inclusive educational programs that encourage the meaningful participation of all learners.
  • Communication of challenges and opportunities identified in programming.
  • Working constructively within a team to deliver the highest quality educational experiences.
  • Animal welfare monitoring throughout programming.

Education and Experience: High School diploma required. Bachelor’s degree in an education or science related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Previous experience delivering formal/informal education preferred. Must demonstrate excellent communication skills (written and verbal). 

The ideal candidate will possess knowledge and interest in nature and science. Must demonstrate enthusiasm working with diverse learners.  Must be available to work weekends and evenings. Must possess or be eligible for a valid SC driver's license.

Attractions Attendant

Part-time (weekday availability required)
Grade 2
Salary: $8.18/hr
Posted: 10/31/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under direct supervision, provides an outstanding guest experience while ensuring safe operation of the Zoo’s attractions. Works in a variety of locations throughout the park including carousel, giraffe feeding platform, train, rockwall etc.  Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services and policies. Reports to the Attractions Supervisor.

Education and Experience: High school diploma and 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days.

Admissions Attendant

Part-time
Grade 2
Salary: $8.18/hr
Posted: 10/31/2018

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under direct supervision, provides an outstanding experience to Riverbanks’ guests and Society members. Works in various point of sale areas throughout the park, including ticket booths, information booths and entrance gates. Handles purchase transactions. Communicates with the public about Riverbanks exhibits, attractions, services, and policies. Reports to the Guest Services Manager and the Director of Guest Services.

Education and Experience: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training and experience, which provides the required skills, knowledge and abilities. Cashier experience and strong customer services skills are required.  Must be available week days and weekends.

Maintenance Technician

Full-time
Grade 10
Salary: $13.86/hr
Posted: 10/24/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under general supervision, is responsible for general repair and maintenance to a variety of structures, equipment, vehicles, and facilities at Riverbanks Zoo and Garden.  Duties will vary daily and can include assignments such as general repair, preventative maintenance, carpentry, minor plumbing/electrical/HVAC, welding, excavating, fence repair, etc.  May be required to operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc. as required to complete assignments.  Also may participate in renovation or construction projects. Regular Schedule:  Tuesday – Saturday 8:00am – 5:00pm. Must be available to work occasional evenings when needed for special projects or zoo events. Must be available for on-call duty after hours.

Education and Experience: High school graduate with vocational/technical training in equipment repair/trade or Associates Degree in related field, and three to five years of experience as a maintenance worker or tradesmen; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.  Must possess or be eligible for a valid S.C. driver's license.

Maintenance Technician (Part-time)

Part-time
Grade 7
Salary: $12.35/hr
Posted: 10/24/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks’ structures, facilities, and equipment.  Assists with maintenance duty assignments such as but not limited to; painting, plumbing, carpentry, HVAC and electrical.  May, based on experience, operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, pickup truck, etc.  Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use.  Assists with maintenance requests, projects and work orders. Runs errands, retrieves parts and supplies from warehouse and delivers to job site. Based on experience or job knowledge growth, may be assigned to perform some work orders independently.

Education and Experience: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work well alone or with a team on a variety of tasks and priorities. Hands-on experience in any construction trade is a plus. Must possess or be eligible for a valid SC driver's license.  Must be available to work weekends and be available for emergency call in as needed.

Housekeeper

Part-time
Grade 3
Salary: $9.42/hr
Posted: 10/24/2018

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Must possess a valid S.C. driver's license.

Guest Engagement Guide

Part-time (Schedule varies, availability Monday - Sunday, weekend work required)
Grade 2
Salary: $8.18/hr
Posted: 10/24/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  
 
Responsibilities: Delivers highly engaging and empowering interpretive programs to guests. Maintains a high level of enthusiasm while interacting with individuals and small groups at designated stations. Helps to maintain a positive work environment and works cooperatively and collaboratively in a team. Maintains a professional demeanor within the workplace. Provides outstanding customer service to guests, volunteers and staff. Reports to the Guest Engagement Supervisor.

Education and Experience: High school diploma and 6 months of presentation/guest service work experience preferred. Must be willing and able to interact with a diverse audience. Must be comfortable handling animal artifacts while demonstrating enthusiasm and a commitment to high quality programming and care for our guests. Must be able to work outdoors in all weather conditions, and be able to walk long distances repetitively.

Groundskeeper (Part-time)

Part-time
Grade 3
Salary: $9.42/hr
Posted: 10/24/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, blowers and various grounds maintenance tools to perform tasks. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, housekeeping, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Maintains a flexible schedule. Must possess a valid S.C. driver's license.

Environmental Services Coordinator

Full-time
Grade 9
Salary: $13.22/hr
Posted: 10/24/2018
Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  
 
Responsibilities: Given objectives set by the Environmental Services Manager, is responsible for coordinating all aspects of the Grounds and Housekeeping Department logistics to ensure all of Riverbanks facilities and grounds are maintained at a high standard of cleanliness and order. Ensures project and quality goals set forth by department manager and director are met.
  • Assists manager in coordination of work schedules and cleaning routines of the Grounds and Housekeeping Department. 
  • Determines, prioritizes, and leads daily activities and work assignments for the frontline park staff to ensure tasks are completed, goals are met, and supplies/equipment are kept adequate.
  • Meets with staff to coordinate department projects, train and coach team members, communicate changes in activities, policies and/or procedures, and assist with proactive management of employee relations.
  • Performs daily inspections. Ensures compliance with established policies and full utilization of personnel, materials, and facilities, with concern for quality and efficiency.
  • Cultivates and maintains a positive working environment. Acts as a role model, providing excellent leadership to all staff and mentors those who need additional training.
  • Effectively interacts and communicates with guests, senior staff, employees, volunteers, contracted vendors, and various groups.
  • Works with contracted venders to ensure their duties are properly scheduled and performed to the agreed upon specifications. Maintains or delivers equipment to vender for PM service or repair.
  • Prepares and reviews a variety of reports, forms, documents and general correspondence.
  • Works first or second shift as needed and rotates weekends and holidays with manager.

Education and Experience: High School diploma required. Associates or Bachelor’s Degree preferred. One to three years experience in landscape maintenance, facility maintenance, property management, or a related field. One year of management/supervisory experience required; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities.

The ideal candidate will enjoy working within a collaborative environment and be a team player who will be skilled at delivering instructions to staff. Must have excellent communication (verbal and written), planning, and organizational skills and a very high standard for service. Previous experience and knowledge in common cleaning methods and equipment required. Must be able to handle multiple projects simultaneously and possess knowledge of current computer applications to include MS Office Suite. Must possess or be eligible for a valid SC driver's license.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on August 21, 2018)

Concessions Associate

Part-time (Weekends, holidays, and special event evenings required)
Posted: 6/29/2018
…

Prep Cook

Full-time (Compensation based on experience)
Posted: 7/9/2018
…

Retail Sales Associates

Part-time (Weekday and weekend availability)
Posted: 7/30/2018
…

Catering and Event Server

Part-time (10–40 hours weekly depending on season)
Posted: 8/14/2018
…