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Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks

The following vary for full-time and part-time employees:

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on January 10, 2018)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Zip Line Adventure Guide - "FUN KEEPER"

Part-time (weekend availability required)
Grade 3
Salary: $9.42/hr
Posted: 1/10/2018

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation. Reports to the Attractions Supervisor.

Education and Experience: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Tram Driver - "FUN KEEPER"

Part-time (weekend availability required)
Grade 2
Salary: $8.18/hr
Posted: 1/10/2018
Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision, operates a multi-car tram along assigned routes to transport guests of the zoo and garden to and from central loading areas.  Provides outstanding guest service while also practicing safe driving habits. Delivers safety speeches and provides assistance to guests with loading and unloading.  Completes a daily pre-opening inspection of the tram.  Maintains records and prepares reports as required.  Must also be available to work evening events as needed.  Reports to the Attractions Supervisor.

Education and Experience: High school graduate.  Previous passenger transportation and/or guest service experience (preferred).  Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift up to 20 lbs., be able to sit or stand for long periods of time and work well in a team setting.  Must possess or be eligible for a valid SC driver’s license.

Ropes Course Attendant - “FUN KEEPER”

Part-time (weekend availability required)
Grade 2
Salary: $8.18/hr
Posted: 1/10/2018
Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under direct supervision, is responsible for the successful operation of the Sky High Safari attraction at Riverbanks. Works well with a team to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Routinely performs and practices important tasks such as course inspections, harnessing, and emergency procedures. Works well with guests of all ages and abilities. Reports to the Attractions Supervisor.

Education and Experience: Must be at least 18 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and customer service skills. Must be comfortable working at great heights. Must demonstrate good decision-making and the ability to work well with a team.

Pony Ride Attendant - “FUN KEEPER”

Part-time (weekend availability required)
Grade 2
Salary: $8.18/hr
Posted: 1/10/2018

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision, operates the pony ride attraction at the Riverbanks Farm. Attendants lead the ponies around the trail while interacting with young pony riders. Attendants must provide an outstanding guest experience while ensuring safe operation. Responsible for the pony attraction opening and closing tasks which may include: feeding, grooming and cleaning. Reports to the Attractions Supervisor.

Education and Experience: High school diploma and 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages.  Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and be able to walk long distances repetitively. Must be available week days and weekends.

Housekeeper - “CLEAN KEEPER”

Part-time (Evenings)
Grade 3
Salary: $9.42/hr
Posted: 1/10/2018

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Must possess a valid S.C. driver's license.

Groundskeeper - “CLEAN KEEPER”

Part-time (weekend availability required)
Grade 3
Salary: $9.42/hr
Posted: 1/10/2018
Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, blowers and various grounds maintenance tools to perform tasks. Reports to the Environmental Services Manager.

Education and Experience: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, housekeeping, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Maintains a flexible schedule. Must possess a valid S.C. driver's license.

Commissary Technician - “DIET KEEPER”

Full-time
Grade 4
Salary: $10.08/hr
Posted: 1/10/2018
Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision is responsible for the timely preparation and delivery of animal diets and feeds according to precise instructions and fixed schedules.  Proficiently uses knives and other kitchen equipment to produce animal diets with correct weights, measures, and ingredient sizes. Handles produce, meat, fish, and a variety of other animal food items.  Ensures acceptable condition of items and rotates stock. Capable of meeting work deadlines when short-staffed.  Unloads feed deliveries, delivers completed diets to animal areas in vehicles/on foot, maintains a clean and sanitary work environment.  Provides assistance and information to co-workers and keeper staff.  Reports to the Senior Technician and the Commissary Manager. 

Education and Experience: High School graduate minimum.  Must be at least 18 years old and possess a valid driver’s license.  Will train, but previous work experience in a kitchen is a plus.  Requires standing for long periods of time performing repetitive food chopping and ingredient weighing.  Must be able to lift up to 50 pounds, must be willing to learn and follow instructions.  Must be able to manage a large workload in a fast-paced, detail-oriented, deadline-driven work environment.  Must be able to employ basic math skills on a regular basis. Must be dependable, punctual, organized, and conscientious.  Five-day work week: 7:00 a.m. to 3:45 p.m. with Mondays and Tuesdays off.  Work schedule includes all Saturdays, Sundays, holidays, and inclement weather days.

Attractions Attendant - “FUN KEEPER”

Part-time (weekend availability required)
Grade 2
Salary: $8.18/hr
Posted: 1/10/2018

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under direct supervision, provides an outstanding guest experience while ensuring safe operation of the Zoo’s attractions. Works in a variety of locations throughout the park including carousel, giraffe feeding platform, train, rockwall etc.  Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services and policies. Reports to the Attractions Supervisor.

Education and Experience: High school diploma and 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Admissions Attendant - “GATE KEEPER”

Part-time
Grade 2
Salary: $8.18/hr
Posted: 1/10/2018

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under direct supervision, provides an outstanding experience to Riverbanks’ guests and Society members. Works in various point of sale areas throughout the park, including ticket booths, information booths and entrance gates. Handles purchase transactions. Communicates with the public about Riverbanks exhibits, attractions, services, and policies. Reports to the Guest Services Manager and the Director of Guest Services.

Education and Experience: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training and experience, which provides the required skills, knowledge and abilities. Cashier experience and strong customer services skills are required.  Must be available week days and weekends.

Senior Pony Ride Attendant – “FUN KEEPER”

Part-time (weekend availability required)
Grade 6
Salary: $11.52/hr
Posted: 12/21/2017
Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.
 
Responsibilities: Under general supervision is responsible for the successful operation of the Pony Ride Attraction at Riverbanks Zoo and Garden. The Senior Pony Ride Attendant will act as a day-to-day, hands-on, direct leader to staff working the attraction. They will monitor and complete tasks such as grooming the ponies and cleaning paddocks; and ensure the safe, friendly and efficient operation of the Pony Ride Attraction. The senior will train all new staff on standard operating procedures, including opening/closing duties and proper methods to lead ponies while interacting with young riders.  The Senior Attendant will serve as a primary contact to the Senior Farm Keeper and reports to the Attractions Supervisor and Attractions Manager.

Education and Experience: Must be at least 21 years of age with a HS diploma, some college education is preferred.  Must have excellent communication and leadership skills and be able to interact with guests and employees of all ages. Previous guest service, work experience with ponies/farm animals, and supervisory experience preferred. Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and walk long distances repetitively. Weekend availability is required.

Maintenance Technician (Part-time) - “UP KEEPER”

Part-time
Grade 7
Salary: $12.35/hr
Posted: 11/29/2017

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks’ structures, facilities, and equipment.  Assists with maintenance duty assignments such as but not limited to; painting, plumbing, carpentry, HVAC and electrical.  May, based on experience, operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, pickup truck, etc.  Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use.  Assists with maintenance requests, projects and work orders. Runs errands, retrieves parts and supplies from warehouse and delivers to job site. Based on experience or job knowledge growth, may be assigned to perform some work orders independently.  Reports to the Maintenance Supervisor.

Education and Experience: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work well alone or with a team on a variety of tasks and priorities. Hands-on experience in any construction trade is a plus. Must possess or be eligible for a valid SC driver's license.  Must be available to work weekends and be available for emergency call in as needed.

Maintenance Technician (Painter) - “UP KEEPER”

Full-time
Grade 10
Salary: $13.86/hr
Posted: 11/29/2017

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision, is responsible for renovations, repairs, building and maintenance of a variety of Riverbanks’ structures, facilities, and equipment. May assist with maintenance duty assignments such as plumbing, carpentry, and electrical. Primarily responsible for preparing and painting various indoor and outdoor structures.  May use spackling, joint compound, bonding agents, sanders, grinders, wire brushes, etc. to prep surfaces.  Must possess solid knowledge of paints and paint primers as well as applications to ensure durability of paints and multi part finishes.  May operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc.  Effectively communicates with co-workers to achieve positive work results.  Receives, reviews, and responds to assigned maintenance requests, projects and work orders. Reports to the Maintenance Supervisor.

Education and Experience: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.  Must be able to work independently and work well with a team on a variety of tasks and priorities.  Prefer hands-on experience as a commercial painter. Must possess or be eligible for a valid SC driver's license.

Maintenance Technician (HVAC) - “UP KEEPER”

Full-time
Grade 13
Salary: $17.32 - $20.32 (commensurate with experience) /hr
Posted: 11/29/2017

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under general supervision, is responsible for diagnosing, maintaining and repairing various heating, air conditioning and refrigeration devices and systems.  Replaces or repairs various industrial equipment, heat pumps, air conditioning units, electric strip heat, gas boilers, domestic refrigerators, water coolers, cold generators, window units, ventilation systems, chill water units, and life support systems for various animals, fish, and reptiles.  Works as a member of the maintenance team on various projects, doing HVAC and general maintenance and construction tasks.  Is responsible for responding to after hours and weekend HVAC equipment outages per the direction of the maintenance supervisor.  Reports to the Maintenance Supervisor.

Education and Experience: High school graduate with vocational/technical school training in HVAC courses with three to five years of experience in troubleshooting, repairing and installing HVAC systems; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Must be certified to purchase and recycle refrigerant gases.  Must possess or be eligible for a valid SC driver's license.Must be available to work weekends and on call as needed.

Educator — Programs (Schools and Outreach) - “KNOWLEDGE KEEPER”

Part-time (Schedule varies, availability Monday - Sunday)
Grade 5
Salary: $10.45/hr
Posted: 11/17/2017

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities:

  • Facilitate and develop education programs for groups of various ages, toddlers through senior citizens, both onsite and offsite.
  • Manage groups while leading them through engaging educational programming.
  • Implement lessons and programs that are written in accordance to Riverbanks and South Carolina education standards.
  • Assist with and develop programs to help scout troops reach badge requirements.
  • Provide excellent guest service to school teachers, chaperones, parents, families, scout leaders, seniors, and the general public.
  • Conduct program evaluations and respond to feedback.
  • Perform other duties as assigned.
  • Work under the direction of the Coordinator of Outreach and School Programs.

Education and Experience: Must be enrolled in or be a graduate of a Bachelors program in Education or Science related field with some teaching experience, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities.  Must have a strong base knowledge of science as it relates to animals and plants. Must be comfortable handling animals (small mammals, reptiles, and birds) and animal artifacts.  Must be CPR/First Aid certified.  Must demonstrate enthusiasm and a commitment to high quality programming and care of our guests.

Director of Animal Collections

Full-time
Grade 16
Salary: $Commensurate with experience/yr
Posted: 11/17/2017

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Under broad objectives, is responsible for the overall management and administration of all activities related to the animal collection, animal division staff and animal holding facilities.  Is responsible for the development, and periodic review and revision, of the Animal Collection Plan and various Animal Division policies and procedures.  Oversees the maintenance, health, and welfare of the mammal, bird, reptile, amphibian, fish and invertebrate collections, and commissary departments, as well as the Animal Division Registrar and Animal Division Swing Keeper. Works closely with the Veterinary Staff.  Reports to the Chief Life Sciences Officer (CLSO).

Education and Experience: Requires a bachelors degree in one of the biological sciences with a minimum of three to five years experience at the general or departmental curatorial level; prefer advanced degree in the biological sciences with three to five years direct experience as a general curator; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Experience working in an AZA accredited institution strongly preferred.

The ideal candidate will be able to work independently without close oversight, but also be a team player who will productively engage with others at varying levels within the organization.  Must have strong communication and supervisory skills.  Must be able to work a flexible schedule and adjust working hours to meet special deadlines and projects. Must be dedicated to excellence and to the consistent fulfillment of Riverbanks’ mission.  Must possess or be eligible for a valid SC driver’s license.

Registrar (Animal Division) - “KNOWLEDGE KEEPER”

Full-time
Grade 13
Salary: $36,035/yr
Posted: 11/2/2017

Ambassador Commitment: Doing your part to support Riverbanks’ mission to foster appreciation and concern for all living things.

Responsibilities: Manages and ensures the maintenance and quality of animal records for use in the management and development of husbandry and breeding programs, preparation of scientific publications, and provision of data for cooperative ventures at both the regional and international level. Advises various staff on legal and logistical aspects of animal collection activities. Participates with various staff in implementing and reviewing animal collection management objectives. Serves as a liaison and information source to other departments and organizations. Reports to the Chief Life Sciences Officer.

Education and Experience: Requires a bachelor’s degree in one of the Biological Sciences or data management disciplines, plus two years experience in a registrar-type position in a zoological institution. Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Must enjoy working within a collaborative environment that is mission-driven, in alignment with the Zoo’s core values.

The ideal candidate will have a strong history of working with zoo/exotic animals in a professional setting. Knowledge of concepts, principles, and practices of professional museum and zoo registration methods and collection management standards. Must be proficient with inventory accession and record-keeping practices, and zoological nomenclature. Knowledge of laws regulating animal acquisition, disposition, exhibition, husbandry standards, and transportation within the U.S. and abroad is required.

Experience with computers and animal records software (e.g., ZIMS) and Microsoft Office programs. Ability to collect and collate information from a variety of sources into concise and accurate reports. Possess strong typing, administrative, communication, and organizational skills. Attention to detail is a must.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on January 6, 2018)

Catering Operations Banquet and Event Server

Part-time (10–40 hours weekly depending on season)
Posted: 1/6/2018

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Position is part-time and include day, evening, and weekend hours. Scheduling is flexible within limits.

Compensation: Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative, Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer Service or waiter experience.