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Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks

The following vary for full-time and part-time employees:

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in Riverbanks restaurants.
  • 20% discount in Riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on January 13, 2021)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Society Membership Assistant - Seasonal

Part-time (Temporary Part-Time Seasonal, March - May)
Grade 5
Salary: $10.45/hr
Posted: 1/13/2021

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision, maintains excellence in member services through professional and courteous communication with Riverbanks members, potential members, and staff. Processes memberships and donations.   Addresses inquiries and needs as required by timed entry reservations by performing accurate data entry and fulfillment. Provides additional clerical and administrative support for membership and giving programs, helping to maximize the efficiency of membership office operations. Reports to the Society Membership Manager. Weekend schedule required.  

Education and Experience: Prefer Associates degree with previous experience in customer service and/or membership services in a nonprofit or zoo environment with proven accurate data entry skills. Must be enthusiastic, a team player and possess thorough knowledge of current computer applications with above average typing skills. Must be able to handle multiple projects at one time. Excellent communication skills, attention to detail, prompt follow-through and accurate data entry skills are required. Prior experience in CENTAMAN and/or Raisers Edge a plus. 

 

Mammal Keeper – Hoofstock/Pinniped

Full-time
Grade 8
Salary: $12.62/hr
Posted: 1/13/2021

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under general supervision is responsible for the proper care of mammals in Riverbanks’ animal collection. Works primarily with white rhinos, sea lions, seals, giraffe, tapir and babirusa and other animals as designated.  Feeds animals, cleans and maintains exhibits, works with veterinary staff to monitor, and treat diseases, monitors animal behavior, and provides enrichment and training. Maintains detailed behavioral, reproductive, and medical records and reports. Interacts with Riverbanks guests and cooperates within a team to provide top quality animal care. May have the opportunity to gain certification for and participate as a member of the Riverbanks’ dive team. Reports to the Senior Keeper, Assistant Mammal Curator, and Mammal Curator.

Education and Experience: Associates’ degree in Biology, Zoology or Wildlife Management; Bachelor’s degree preferred, and one to two years’ experience working with zoo/exotic animals in a professional setting, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Experience working directly with hoof stock or sea lions preferred.  SCUBA and First Aid/CPR certifications are desirable. Must possess or qualify for a valid SC driver's license.

Society Membership Assistant

Full-time
Grade 6
Salary: $10.45/hr
Posted: 1/11/2021

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision, provides excellent service through professional and courteous communication with Riverbanks members, potential members and staff. Answers member and potential member inquiries via phone, mail and email using outstanding verbal and written communication. Processes memberships and donations by performing accurate data entry and fulfillment. Provides clerical and administrative support for membership and fundraising programs, maximizing the efficiency of membership office operations. Reports to the Society Membership Manager.

Education and Experience: Prefer Associates degree with previous experience in customer service and/or membership services in a nonprofit or zoo environment. Must have excellent written and verbal communication skills with a very high standard for service and accuracy. Must be enthusiastic, a team player and possess thorough knowledge of current computer applications with above average typing skills. Must be able to handle multiple projects at one time. Must be able to assist with a few after-hours events, as needed. Experience using Microsoft Office Suite (including but not limited to proficiencies in Microsoft Excel, Microsoft Word and Microsoft Outlook) preferred; prior experience in CENTAMAN and/or Raisers Edge a plus.

Herpetology Keeper

Full-time
Grade 8
Salary: $12.62/hr
Posted: 1/11/2021

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities: Under general supervision, is responsible for the proper care of Riverbanks’ reptiles and amphibians.  Conducts husbandry duties, according to departmental guidelines, including: feeding animals, cleaning, maintaining, designing, and constructing exhibits. Monitors and maintains life support and lighting systems.  Monitors animal health and behavior and uses proper enrichment and operant conditioning principles. Maintains detailed behavioral, reproductive, and medical records. Takes proper measures to ensure the security of animal enclosures. Conducts tours of the Aquarium Reptile Complex and presents educational programs for school groups, college-level classes, and Society members. May be involved in various AZA, conservation, and other professional activities. Works cooperatively with other departments including maintenance, horticulture, education, and events. Performs other duties as assigned. Reports to the Senior Keeper and the Herpetology Curator.

Education and Experience: Associate degree in Biology, Zoology or Wildlife Management; Bachelor’s degree preferred, with two to three years experience as a herpetology keeper; or any equivalent combination of education, training, and experience, which provides the required skills, knowledge and abilities.  Previous experience working directly with reptiles in a professional setting preferred.  Must possess or be eligible for a valid SC driver's license.

 

Education Specialist

Full-time
Grade 6
Salary: $12.62/hr
Posted: 12/21/2020

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation. 

Responsibilities: Given objectives set by the Director of Education, is directly responsible for the delivery of on and off-site education programs offered by Riverbanks Zoo & Garden. As a direct report to the Zoo Education Coordinator, the Education Specialist will ensure that all programs create connections and inspire actions to impact conservation. 

The Education Specialist is responsible for:

  • On and off-site program delivery to school and non-school audiences of many ages
  • Conservation engagement of public visitors within the park
  • Projects as set forth by the Director of Education
  • Lesson plan revisions as needed
  • Inclusive educational programs that encourage the meaningful participation of all learners
  • Communication of challenges and opportunities identified in programming
  • Program leadership in areas outlined by Director of Education (i.e. Scout Program, Family Programs, etc.)
  • Animal welfare monitoring throughout programming

Education and Experience: High School diploma required. Bachelor’s degree in an education or science related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Minimum of 1 year experience delivering formal/informal education. Must demonstrate excellent communication skills (written and verbal).

The ideal candidate will possess knowledge and interest in nature and science. Must demonstrate enthusiasm working with diverse learners. Must be available to work weekends and evenings. Must possess or be eligible for a valid SC driver's license.

 

Education Instructor

Part-time (weekend availability required)
Grade 5
Salary: $10.45/hr
Posted: 12/21/2020

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

Responsibilities:  Given objectives set by the Director of Education, will deliver on and off-site education programs and public engagement offered by Riverbanks Zoo & Garden. As a direct report to the Education Coordinator, the Instructor will ensure that all programs create connections and inspire actions to impact conservation. The instructor is responsible for:

  • On and off-site program delivery to school and non-school audiences of many ages.
  • Conservation engagement of public visitors within the park
  • Inclusive educational programs that encourage the meaningful participation of all learners.
  • Communication of challenges and opportunities identified in programming.
  • Working constructively within a team to deliver the highest quality educational experiences.
  • Animal welfare monitoring throughout programming.

Education and Experience: High School diploma required. Bachelor’s degree in an education or science related field preferred; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Previous experience delivering formal/informal education preferred. Must demonstrate excellent communication skills (written and verbal).

The ideal candidate will possess knowledge and interest in nature and science. Must demonstrate enthusiasm working with diverse learners. Must be available to work weekends and evenings. Must possess or be eligible for a valid SC driver's license.

 

Staff Veterinarian

Full-time
Grade 15
Salary: $$60,000-$70,000 (hiring range commensurate with experience)/yr
Posted: 12/9/2020

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.

 

Responsibilities: Given objectives set by the Director of Animal Health, is responsible for diagnosing and treating illness and injuries and administering preventive medicine programs for Riverbanks Zoo & Garden’s animal collection and birds presented to the BB&T Raptor Center. Exercises skill and responsibility in anesthesia, surgery, quarantine protocols, radiology, nutrition, parasite management, and necropsy. 

  • Manages medical records using Zoological Information Management Software.
  • Communicates with animal care staff to ensure optimal health care for the collection and works with them to monitor and treat animal diseases.
  • Works with the animal care staff to develop necessary modifications in animal habitat, diet, training, and enrichment. Remains well informed of changes in policies, animal care, supply needs and equipment and ensures compliance with established policies.
  • Cultivates and maintains a positive working environment. Effectively interacts and communicates with senior staff, employees, interns, volunteers, and other zoo and garden departments.
  • Contributes to various organization-wide initiatives and projects. Participates in dangerous animal escape procedures and drills.
  • Participates in relevant AZA conservation and science committees/activities. Some travel required to attend meetings, professional development opportunities or conferences.

 

Education and Experience: Doctorate of Veterinary Medicine from an accredited university, with a minimum of one year of post-graduate training required. At least one year of veterinary experience within a zoological institution preferred; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Residency training preferred.

 

The ideal candidate will be able to work independently without close oversight, but also be a team player who will productively engage with others at varying levels of seniority. Strong communication, interpersonal, and supervisory skills are required in this role. Must maintain a flexible schedule for weekend, holiday, and after-hours assignments. Must be dedicated to excellence with a strong desire to promote and provide top quality animal care in a zoological setting. Must possess or be eligible for a valid SC State Veterinary license and SC driver’s license.

Events Technician

Full-time
Grade 4
Salary: $10.08 - $10.50/hr
Posted: 10/7/2020

Ambassador Commitment: Create meaningful connections and inspire actions that will have a lasting impact on conservation.  

Responsibilities: Under the direction of the Events Manager, will be responsible for helping to ensure high quality special events and positive guest experiences through hands-on, detail-oriented tasks including:

• “Wrapping” trees with lights.

• Warehouse inventory.

• Maintaining proper lighting and audio for special events and daytime operations.

• Constructing, assembling, and dismantling event components and audio/visual equipment.

• Preparing displays that are structurally sound and safe.

Education and Experience:  High school diploma with some electrical or construction experience required; or any equivalent combination of education, training, and experience that provides the required skills, knowledge, and abilities. The ideal candidate will be able to demonstrate good planning, organization, and teamwork skills. Must be comfortable working from a ladder and on a manlift/boom at significant heights. Must be able to work in all weather conditions and be able to lift at least 30 pounds. Must possess (or be eligible for) a South Carolina driver’s license and be trained (or eligible for certification) to operate a golf cart, forklift, and manlift/boom.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Search for current job openings with SSA.