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Media Center

The information found in Riverbanks’ online Media Center is provided for members of the media compiling information for publication. Other uses are not permitted. Please credit Riverbanks Zoo and Garden for all uses.

Media Pass Procedures

Any reporter or photographer working on assignment is required to schedule an appointment for access to the park and for interviews with Riverbanks’ staff. Media should contact the Zoo’s public relations department directly at 803.602.0840 or

Riverbanks also offers complimentary tickets to full-time media personnel for leisure visits to the park Sunday through Friday only. These passes are limited to four per person during regular park hours. Complimentary passes will not be issued for after-hours special events.

Media should bring a business card, or if they do not possess a business card, a letter on company letterhead signed by their manager confirming their full-time status and stating their job title. Media must show BOTH their photo identification and business card/credentialing letter at the admission booth to receive the complimentary tickets. Guest Relations representatives will collect the business card/letter of employment as proof of your visit.

Film/Video/Still Photography Policy

Information Sheets