Visiting the Zoo
Riverbanks Zoo and Garden is currently operating with limited attendance and programming, new standard operating procedures, and enhanced health and safety measures to safeguard our guests, staff, and the animals to help slow the spread of COVID-19.
- Timed tickets are required for all Riverbanks members and guests. Reservations must be made in advance online prior to visiting the park. Staggered arrival times for entry are made available every half hour; however, some time slots are booked to capacity on busier days and membership does not guarantee a reservation. Visits are not restricted once admitted to the park. Tickets will be emailed and can be printed at home or scanned from your phone. Anyone without an advance reservation will not be admitted. Group sizes are limited to no more than 8.
- Face masks also are required at Riverbanks Zoo and Garden, in compliance with ordinances by City of Columbia and City of West Columbia.
Here’s how the ordinances will impact your visit to Riverbanks Zoo and Garden:
- Since Riverbanks Zoo and Garden is an outdoor facility with indoor access, guests are expected to wear masks inside any buildings including restrooms.
- While walking around outdoors in the park, guests are not required to wear masks unless they are unable to maintain appropriate physical distancing of at least 6 feet.
- If you do not have access to a mask or face covering, for your convenience disposable masks are available at Guest Relations. Or reusable masks may be purchased at Riverbanks Gift Shop.
- If you have a medical condition or are under the age of 10, you are not required to wear a mask.
- Additional hand washing stations and hand sanitizer dispensers have been installed throughout the park for your safety and convenience.
We sincerely appreciate your patience, understanding and support as we get through this challenging time together.
Most outdoor exhibits and spaces are open for guest enjoyment with social distancing.
The following indoor exhibits, attractions and services also are open, with limited capacity and increased, rigorous cleaning and disinfecting:
- Aquarium-Reptile Complex (masks required)
- Birdhouse (masks required)
- Endangered Species Carousel
- Farm Experience
- Giraffe Feeding
- Kangaroo Walkabout
- Koala Knockabout (masks required)
- Lorikeet Feeding (masks required)
- Sea Lion Landing including underwater viewing (masks required)
- Spots ‘n’ Stripes kids’ train
Waterfall Junction children’s garden also is open; however, the Aflac Splash Zone and L’il Sprouts Splash Zone is temporarily closed.
Dining options with outdoor seating and open-air stands are open including:
- Tuskers restaurant with convenient mobile ordering
- The Watering Hole (open weekends only)
- Wild Burger with convenient mobile ordering (open weekends only)
- Kodiak Point
- Dippin’ Dots
Souvenirs and a selection of face masks are available at Riverbanks Gift Shop. Specialty items are also available through our online gift shop.
Please be advised that there is no tram service between the Zoo and Garden. Guests wishing to visit both the Zoo and Garden during the same visit are welcome to walk via the tram pathway or may drive around to the other side and re-enter the park with their ticket reservation. Parking is available on the Zoo side (500 Wildlife Pkwy, Columbia SC 29210) and on the Garden side (1300 Botanical Pkwy, West Columbia, SC 29169).
Additional exhibits, attractions, and services will open in future phases when it is deemed safe to do so.
Southern white rhinos have returned to Riverbanks! Visit soon to see these remarkable and inspiring animals in their new habitat.
Events & Programs
Some upcoming events have been modified. Please visit our Signature Events page for additional information. Updated information will be shared with members and registrants by email and on this page.
Creating (Remote) Connections: Z-Learning — The Wild Side of E-Learning
Online adventure awaits with Lunch n' Z-Learn on Wednesdays at noon! Join us for a WILD lunch break as we explore Riverbanks LIVE on Facebook.
We look forward to seeing you at the Zoo and Garden! Care is at the heart of our mission. We thank you for your patience, understanding and support as we strive to deliver the best possible experience while ensuring the safety of our guests, staff and the animals.
Riverbanks relies on membership and admission to help feed and care for the animals and support vital park operations. If you would like to help the Zoo and Garden recover from the impacts of the pandemic, please consider making a donation in any amount. Thank you for your consideration and support.
Disclaimer: Riverbanks is taking every precaution necessary to ensure the health and well-being of our guests, staff and the animals related to highly contagious COVID-19 disease. All guests must practice personal safety during their visit. Visitors to the Zoo and Garden are assuming all risks associated with exposure to COVID-19.