It is our mission to foster appreciation and concern for all living things. We are dedicated to providing:
The highest standards of care for our animals and plant collections.
A diverse educational and high-quality recreational experience for all Riverbanks guests.
All the resources at our disposal for the conservation of the earth’s flora and fauna.
An organization’s values are the driving forces by which the organization strives to live by as it pursues its mission and seeks to accomplish its objectives. These values are our shared beliefs, which energize our actions in a consistent manner.
Respect – To show consideration and appreciation for all people, animals, and living things.
Quality – To be committed to providing and maintaining a distinguishable level of excellence for our guests and ourselves.
Professionalism – To perform consistently at standards of excellence that are compatible to our profession and which demonstrate integrity and ethics in every aspect of our business.
Responsibility – To operate in a fiscally responsible manner and to conduct our operations ethically and well within the framework of the budget and the law.
Growth – To actively pursue avenues to expand our market share – seeking and welcoming new guests, groups, and opportunities – without losing sight of our mission.
Service – To provide our guests access to innovative and reliable services that meet and exceed their expectations for quality.