Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on January 22, 2015)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Education Program Instructor

Part-time (class schedule varies, classes are offered Mon-Fri from 9:30 am-2:00pm)
Posted: 12/15/14
Grade 4
Salary: $9.42/hr

Duties: Facilitate education programs for groups of children of various ages preschool through college. Supervise children while leading them through various student-centered classroom and hands-on activities. Implement lesson plans that are written in accordance with national and state education standards. Interact with school teachers, chaperones, parents and members of the Education team. Conduct program evaluations and respond to feedback. May also facilitate overnight programs if desired. Reports to the Coordinator of School Programs.

Requirements: Must be enrolled in or be a graduate of a Bachelors program in Education or Science related field with some teaching experience, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. Must have a strong base knowledge of science as it relates to animals and plants. Must be comfortable handling animals (small mammals, reptiles, and birds) and animal artifacts. Must be CPR/First Aid certified. Must demonstrate enthusiasm and a commitment to high quality programming and care of our guests.

Apply today! Submit an online Employment Application.

Guest Services Representative

Part-time
Posted: 12/15/14
Grade 1
Salary: $7.80/hr

Duties: Under direct supervision, provides consistently high quality guest service to Riverbanks’ guests and Society members. Works in a variety of guest services locations throughout the park including admissions (ticket booth), carousel, giraffe feeding platform, lorikeet aviary booth, Ropes Course, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services, and policies. Reports to the Guest Services Manager and the Director of Guest Services.

Requirements: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Cashier experience and strong customer services skills are required. Must be available week days and weekends.

Apply today! Submit an online Employment Application.

Public Safety Officer

Part-time
Posted: 12/15/14
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots. Patrols and monitors gate entrances and exits. Provides security services during non-public hours for special events. Maintains good customer service and strives to achieve excellent public relations. Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc. Prepares and maintains required reports. Controls keys and locks for all Riverbanks facilities and property. Must also be available to work evening and special events. Reports to the Senior Public Safety Officer and the Director of Guest Services.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Must demonstrate professionalism, customer service experience and strong communication skills. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Veterinary Technician

Full-time
Posted: 12/15/14
Grade 10
Salary: $29,411/yr

Duties: Under general supervision, is responsible for providing assistance to the Senior and Associate Veterinarians and to provide support in the evaluation and treatment of animals. Performs diagnostic tests and radiographs of animals, maintain record keeping, hospital cleanliness, will assist in surgical procedures on our collection animals, and provide care to wild native birds of prey at the BB&T Raptor Clinic.

Requirements: High school graduate with Associate's or Bachelors degree in Veterinary Technology and one to two years of experience in animal care. Supervisory experience in a veterinary treatment environment preferred. Must be licensed in the state of South Carolina within one year of start. Must possess a valid S.C. driver's license. Excellent written, oral and group presentation communication skills. Must be proficient in MS Office, Word, Excel. Must be energetic and detail oriented.

Apply today! Submit an online Employment Application.

Children’s Garden Horticulturist

Full-time
Posted: 12/19/14
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, is directly responsible for maintaining the children’s garden and the various botanical education programs offered. These programs include on-site interpretation and presentations, garden camps, guided tours, school services programs, outreach programs to garden clubs and similar organizations, and special events. Performs a wide variety of duties necessary for the horticultural care of the children’s garden, including planting, monitoring pests, pruning, pesticide application, watering plants, mowing grass and removing weeds. Assists horticulture staff with extensive gardening projects in the Zoo and Garden when required.

Requirements: Associates degree in Horticulture with two years of experience in a horticultural area; or any equivalent combination of education, training, and experience that provides the required skills, knowledge and abilities. Preference is for a Bachelor's degree in horticulture, education, or a related field. Ability to work productively on a team and independently. Prefer experience in a public garden. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online Employment Application.

Communication Center Representative

Part-time (20 hours per week)
Posted: 12/29/14
Grade 6
Salary: $10.45/hr

Duties: Assists in the overall operations of Riverbanks’ Communications Center. Responsibilities include answering general information inquiries by phone and email, fielding and directing calls to the appropriate departments, processing, fulfilling and tracking orders and performing accurate data entry. Maintains and promotes excellence in customer relations. Works with various members of the Marketing Department to maximize efficiency of internal and external communications. Reports to the Communications Center Supervisor.

Requirements: High school diploma, and one to two years of experience in customer service or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Experience using Microsoft Office Suite (including but not limited to proficiencies in Microsoft Excel, Microsoft Word and Microsoft Outlook), Must demonstrate excellent communication skills (both oral and written) and have the ability to provide consistent, high quality customer service. Must be able to work some weekends and holidays.

Apply today! Submit an online Employment Application.

Housekeeper

Part-time
Posted: 12/29/14
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Grounds and Housekeeping Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online Employment Application.

Groundskeeper

Part-time
Posted: 1/9/15
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, sweeper, blowers and various grounds maintenance tools to perform tasks. Reports to the Grounds and Housekeeping Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online Employment Application.

Parking Attendant

Part-time
Posted: 1/9/15
Grade 2
Salary: $8.18/hr

Duties: Under general supervision monitors Riverbanks parking lots and aids with traffic flow. Works to relieve traffic congestion, properly route deliveries and arrivals and maintain a clean, safe parking facility. Maintains good customer service and strives to provide our guests with a quality experience. May be cross-trained in other Guest Services positions such as ticket taker, Carousel Operator, Tram Driver, attendant, Dive Tender, etc. Reports to the Public Safety Manager.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must possess a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Public Safety Officer- Swing Position

Part-time (Must be available 8:30pm-4:30am )
Posted: 1/9/15
Grade 8.5
Salary: $12.62/hr

Duties: Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots. Patrols and monitors gate entrances and exits. Provides security services during non-public hours for special events. Maintains good customer service and strives to achieve excellent public relations. Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc. Prepares and maintains required reports. Controls keys and locks for all Riverbanks facilities and property. Works directly with Public Safety Officer- Receptionist 2nd shift and 3rd shift and assists with all duties for those shifts as needed. Reports to the Public Safety Manager.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Must demonstrate professionalism, customer service experience and strong communication skills. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Public Safety Supervisor

Full-time
Posted: 1/9/15
Grade 10
Salary: $14.14/hr

Duties: Under general supervision maintains security of Riverbanks Zoo and Garden. Demonstrates excellent guest service, maintains strong public relations, and provides leadership and supervision to the Public Safety Department. Assists the Public Safety Manager in coordinating department schedules, information, and payroll. Provides guidance and day to day training to Public Safety staff. Is responsible for park operations, public safety and security in the absence of the Public Safety Manager. Will work rotating schedules as assigned by Public Safety Manager. Should be available to work after-hours events and fill in for other staff members in a variety of positions and shifts (including second and third shifts as occasionally needed.) Reports to the Public Safety Manager.

Requirements: High school diploma required, Associate or college degree preferred with minimum of two years of supervisory experience; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Experience in security or public safety preferred. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Assistant Coordinator of Camps

Full-time (Temporary May 30, 2015 – August 14, 2015)
Posted: 1/14/15
Grade 7
Salary: $11.52/hr

Duties: Under limited supervision assists the Coordinator of Camps with the successful facilitation of Riverbanks’ summer camp program. Assist camp counselors with programs and group management. Contact parents of children as needed, provide comfort to children who fall ill. Assist camp counselors with discipline issues. Provide administrative support to insure the program’s success. Helps to supervise and motivate children between the ages of 4 years old and 12 years old. Manages the coordination of weekly meetings, scheduling, training and overall supervision of the Counselors-In-Training Program. Enthusiastically supports the camp staff and the mission of Riverbanks Zoo & Garden. Acts as positive role model for camp counselors, counselors in training (CITs) and campers.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must be comfortable handling small animals (reptiles, birds, small mammals, insects) and have a good knowledge of natural science. Must have camp experience and some supervisory experience. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training. Must be available for all training dates May 30, June 1-4, from 8am to 5pm. Must be available at least 9 out of 10 weeks of camp – June 8 through August 14 working Monday – Friday 8:00AM – 5:15PM, schedule will vary to support extended stay staff as needed. There is some flexibility with this schedule.

Apply today! Submit an online Employment Application.

KinderCamp Counselor

Full-time (Temporary - May 30 – August 14, 2015)
Posted: 1/14/15
Grade 4
Salary: $9.42/hr

Duties: Leads summer camp educational programs. Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences. Supervises and motivates groups of 15 children (ages 4-5 years old) per week. Enthusiastically presents planned activities, leads zoo and garden tours in an age-appropriate manner that is fun and engaging. Manages group behavior and demonstrates a passion for nature and children. Acts as positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must be comfortable handling small animals (reptiles, birds, small mammals, insects) and have a good knowledge of natural science. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training. Must be available for all training dates May 30, June 1-4 from 8am to 5pm. Must be available at least 9 out of 10 weeks of camp – June 8 through August 14 working Monday – Friday 7:30AM – 3:30PM.

Apply today! Submit an online Employment Application.

KinderCamp Counselor

Part-time (Temporary - May 30 – August 14, 2015)
Posted: 1/14/15
Grade 4
Salary: $9.42/hr

Duties: Leads summer camp educational programs. Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences. Supervises and motivates groups of 15 children (ages 4-5 years old) per week. Enthusiastically presents planned activities, leads zoo and garden tours in an age-appropriate manner that is fun and engaging. Manages group behavior and demonstrates a passion for nature and children. Acts as positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must be comfortable handling small animals (reptiles, birds, small mammals, insects) and have a good knowledge of natural science. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training. Must be available for all training dates May 30, June 1-4 from 8am to 5pm. Must be available at least 9 out of 10 weeks of camp – June 8 through August 14 working Monday – Friday 7:30AM – 12:30PM.

Apply today! Submit an online Employment Application.

Pony Ride Attendant

Part-time
Posted: 1/14/15
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates and monitors the pony ride exhibit at the Riverbanks Farm, by leading ponies around the outdoor track while interacting with young riders. Must ensure that children and ponies alike are kept safe, and that children get an appropriate educational message from the experience. Is responsible for the care and husbandry of the ponies including feeding, grooming, cleaning the holding and exhibit areas, and record keeping. Reports to the Senior Keeper and Attractions Manager.

Requirements: High school diploma and 6 months work experience with ponies, horses or other large farm animals. Must have a good rapport with young children and enjoy interacting with them and their parents. Must have good presentation and communication skills. Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and be able to walk long distances repetitively.

Apply today! Submit an online Employment Application.

Ropes Course Attendant

Part-time
Posted: 1/14/15
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, is responsible for the successful operation of the Sky High Safari attraction at Riverbanks. Works well with a team to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Routinely performs and practices important tasks such as course inspections, harnessing, and emergency procedures. Works well with guests of all ages and abilities. Reports to the Senior Ropes Course Attendant and the Attractions Manager.

Requirements: Must be at least 18 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and customer service skills. Must be comfortable working at great heights. Must demonstrate good decision-making and the ability to work well with a team.

Apply today! Submit an online Employment Application.

Summer Camp Counselor

Full-time (Temporary – May 30 – August 14, 2015)
Posted: 1/14/15
Grade 4
Salary: $9.42/hr

Duties: Leads summer camp educational programs. Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences. Supervises and motivates groups of 15-25 children (between the ages of 6 and 12 years old) per week. Enthusiastically presents planned activities, leads zoo and garden tours in an age-appropriate manner that is fun and engaging. Manages group behavior and demonstrates a passion for nature and children. Acts as positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must be comfortable handling small animals (reptiles, birds, small mammals, insects) and have a good knowledge of natural science. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training. Must be available for all training dates May 30, June 1-4, from 8am to 5pm. Must be available at least 9 out of 10 weeks of camp – June 8 through August 14 working Monday – Friday 8:00AM – 3:30PM with one day per week until 5:15 pm.

Apply today! Submit an online Employment Application.

Zip Line Adventure Guide

Part-time
Posted: 1/14/15
Grade 4
Salary: $9.42/hr

Duties: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation.

Requirements: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Apply today! Submit an online Employment Application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Please complete and mail the Application for Enrollment (PDF), along with your cover letter and resume.

Current Job Openings with SSA (last updated on September 9, 2014)

Concessions

Part-time (Weekend work required.)
Posted: 10/29/13

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred. Please send a resume to the email address provided.

Apply today!

Retail Sales Associates

Full-time (Weekday and Weekend availability.)
Posted: 10/29/13

Description: SSA is currently hiring for Fall season retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary. Please send a resume to the email address provided.

Apply today!
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