Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on September 28, 2016)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Life Support Systems Manager

Full-time
Posted: 8/22/16
Grade 15
Salary: $42,000-$50,000/yr

Duties: Under general supervision is responsible for all aspects of the Dive Safety Program, aquatic LSS and public water features. This includes design, construction, maintenance and renovations. Works closely with curatorial and maintenance staff to complete critical tasks related to the maintenance of LSS and to ensure the maintenance of designated water quality parameters. Ensures all public water features meet DHEC water quality requirements when open to the public. Supervises plans, coordinates and participates in a variety of responses, services, activities, operations, and maintenance of LSS and public water features. Coordinates assigned activities with other divisions and provides reliable technical assistance to staff. Manages Dive Program serving as the Dive Safety Officer responsible for all aspects of diving operations, code compliance and safety. Reports to work on declared inclement weather days. Reports to the Director of Risk Management and Facilities.

Requirements: Bachelor’s degree in marine science, biology, zoology, chemistry, mechanical engineering or a related field. Minimum of 5 years of experience in an aquarium or biological park setting with extensive aquatic life support systems. Minimum of 2 years management experience with at least 1 year practical lab experience operating water quality analytical equipment.

  • Certified Pool Operator (CPO) certification and all other relevant certifications required.
  • AALSO Level 1 certification required, higher AALSO certification preferred.
  • SCUBA certification required.
Apply today! Submit an online job application.

Groundskeeper

Part-time
Posted: 8/24/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, blowers and various grounds maintenance tools to perform tasks. Reports to the Environmental Services Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, housekeeping, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online job application.

Housekeeper

Part-time
Posted: 8/24/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Environmental Services Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online job application.

Tram Driver

Part-time
Posted: 8/31/16
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates a multi-car tram along assigned routes to transport guests of the zoo and garden to and from central loading areas. Provides outstanding guest service while also practicing safe driving habits. Delivers safety speeches and provides assistance to guests with loading and unloading. Completes a daily pre-opening inspection of the tram. Maintains records and prepares reports as required. Must also be available to work evening events as needed. Reports to the Attractions Supervisor.

Requirements: High school graduate. Previous passenger transportation and/or guest service experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift up to 20 lbs., be able to sit or stand for long periods of time and work well in a team setting. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online job application.

Maintenance Technician (Part-time)

Part-time
Posted: 9/14/16
Grade 8
Salary: $12.35/hr

Duties: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks’ structures, facilities, and equipment. Performs maintenance duty assignments such as plumbing, carpentry, and electrical. May operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc. Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use. Receives, reviews, and responds to assigned maintenance requests, projects and work orders. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work independently and work well with a team on a variety of tasks and priorities. Hands-on experience in commercial electrical and/or HVAC a plus. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends and be available for emergency call in as needed.

Apply today! Submit an online job application.

Maintenance Technician - HVAC

Full-time
Posted: 9/14/16
Grade 13
Salary: $17.32/hr

Duties: Under general supervision, is responsible for diagnosing, maintaining and repairing various heating, air conditioning and refrigeration devices and systems. Replaces or repairs various industrial equipment, heat pumps, air conditioning units, electric strip heat, gas boilers, domestic refrigerators, water coolers, cold generators, window units, ventilation systems, chill water units, and life support systems for various animals, fish, and reptiles. Works as a member of the maintenance team on various projects, doing HVAC and general maintenance and construction tasks. Is responsible for responding to after hours and weekend HVAC equipment outages per the direction of the maintenance supervisor. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical school training in HVAC courses with three to five years of experience in troubleshooting, repairing and installing HVAC systems; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Must be certified to purchase and recycle refrigerant gases. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends and on call as needed.

Apply today! Submit an online job application.

Ropes Course Attendant

Part-time
Posted: 9/14/16
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, is responsible for the successful operation of the Sky High Safari attraction at Riverbanks. Works well with a team to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Routinely performs and practices important tasks such as course inspections, harnessing, and emergency procedures. Works well with guests of all ages and abilities. Reports to the Attractions Supervisor.

Requirements: Must be at least 18 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and customer service skills. Must be comfortable working at great heights. Must demonstrate good decision-making and the ability to work well with a team.

Apply today! Submit an online job application.

Zip Line Adventure Guide

Part-time
Posted: 9/14/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation. Reports to the Attractions Supervisor.

Requirements: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Apply today! Submit an online job application.

Bird Keeper

Full-time
Posted: 9/16/16
Grade 8.5
Salary: $12.62/hr

Duties: Under general supervision, is responsible for the proper care of a taxonomically diverse collection within the Bird Department. Feeding and watering birds, cleaning, disinfecting, and maintaining exhibits and some public areas, observing animals for illness, injury, and abnormal behavior. Working with veterinary staff to monitor and treat injuries and diseases. Monitoring animal behavior and welfare. Participate in avian capture and restraint. Participate in artificial incubation and hand-rearing. Prepare animal shipping crates and paperwork, participating in internal and external animal moves. Working with power tools to build and maintain exhibits. Maintaining detailed behavioral, reproductive, and medical records and reports. Interacting with Riverbanks guests, and speaking to the public in a variety of formal and informal educational settings. Gaining certification for and participating as a member of the Riverbanks dive team. Conducting behavioral enrichment and operant conditioning. Providing assistance and guidance to volunteers assigned to the department. Serving as Mentor to Bird Department Interns. Works cooperatively with other departments including maintenance, horticulture, education, and events. Performs other duties as assigned. Reports to the Senior Bird Keeper and the Curator of Birds.

Requirements: Bachelor's degree required (in one of the Biological Sciences), and two to three years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. SCUBA and First Aid/CPR certifications are desirable. Must possess or qualify for a valid SC driver's license.

Apply today! Submit an online job application.

Public Safety Manager

Full-time
Posted: 9/16/16
Grade 13
Salary: $36,000-$40,000 (hiring range to commensurate with experience)/yr

Duties: Under general supervision is responsible for the 24 hour security of Riverbanks Zoo and Garden. Manages a team of public safety officers whose responsibilities include: reception, Zoo & Garden zones, and parking lots. Demonstrates excellent communication with staff and guests. Provides leadership and supervision to the Public Safety Department. Coordinates and plans departmental schedules, meetings, payroll, special event staffing, and parking concepts for guests and staff. Orders supplies for First Aid locations and maintains best practice standards in First Aid locations. Provides guidance and training to Public Safety staff through written policies and procedures and direct instruction. Serves as primary contact for any public safety needs. Serves on Riverbanks Zoo and Garden’s safety committee. Implements appropriate safety protocols and policies that work within Riverbanks growing operation. Conducts various safety drills and trains staff on different safety issues. Works closely with other managers and department heads for both public safety needs and safety concerns. Reports to the Chief Operating Officer.

Requirements: Associates degree with a minimum of two years supervisory experience; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. The best candidate will have solid personnel management skills, be a team player, demonstrate excellent organizational skills, think critically and quickly, and have excellent written and verbal communication skills. Experience in security or public safety a plus. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online job application.

Attractions Attendant

Part-time
Posted: 9/28/16
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, provides an outstanding guest experience while ensuring safe operation of the Zoo’s attractions. Works in a variety of locations throughout the park including carousel, giraffe feeding platform, train, rockwall, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks' exhibits, attractions, services and policies. Reports to the Attractions Supervisor. 

Requirements: High school diploma and 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

Pony Ride Attendant

Part-time
Posted: 9/28/16
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates the pony ride attraction at the Riverbanks Farm. Attendants lead the ponies around the trail while interacting with young pony riders. Attendants must provide an outstanding guest experience while ensuring safe operation. Responsible for the pony attraction opening and closing tasks which may include: feeding, grooming and cleaning. Reports to the Attractions Supervisor.

Requirements: High school diploma and 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

Senior Horticulturist

Full-time
Posted: 9/28/16
Grade 9
Salary: $13.22/hr

Duties: Under general supervision, performs horticultural duties primarily in the Botanical Garden for the purpose of beautifying and maintaining gardens, exhibits, plant collections and/or public displays. Evaluates gardens and plantings in accordance with display, plant performance, and health standards. Coordinates selection and scheduling of plants for seasonal horticultural exhibits with other design staff. Assists in strategic planning and research in accordance with Riverbanks' Plant Collection Policy. Must be eager to learn about our collection and have ability to demonstrate creativity and teamwork. Plans, directs, and coordinates the activities of the horticulture staff and volunteers. Interacts daily with guests, other zoo and garden staff, and horticultural professionals to provide information and answer questions related to exhibits, collections, and public displays; answers general horticultural questions. Works outdoors year-round in all weather conditions. Reports to the Director of Botanical Garden.

Requirements: Requires a Bachelor's degree in Horticulture and one to two years of experience in a horticultural area; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities. Professional horticulture experience and/or training is a must. Must have excellent communication and leadership abilities and some supervisory experience. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online job application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on September 30, 2016)

Concessions

Part-time (Weekend work required.)
Posted: 1/8/16

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred.

Apply today! Submit an online job application.

Retail Sales Associates

Part-time (Weekday and Weekend availability.)
Posted: 1/9/16

Description: SSA is currently hiring for seasonal retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary.

Apply today! Submit an online job application.

Catering Operations Banquet and Event Server

Part-time (10–40 hours weekly depending on season)
Posted: 7/21/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Position is part-time and include day, evening, and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative, Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer Service or waiter experience.
  • All interested inquiries will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.

Private Events Assistant

Full-time
Posted: 7/21/16

Salary: $10 per hour (Based on Experience)

Benefits: N/A

Brief Outline — This position has three main areas of focus:

  • Support the Event Staff will all office administrative duties, including updating and sending weekly financial and logistical reports, together with data management generated by software.
  • Handle the sales and pre-event coordination of all ‘basic’ internal events, Jungle Meals, and Children’s Birthday Parties.
  • Work as an On-site Event Coordinator for a variety of social and corporate events that take place on weekdays, nights and weekends.

SPECIFIC RESPONSIBILITIES:

  • Answer calls and direct them appropriately.
  • Become proficient in the use of event software, follow procedures as set and always quality control any data that is inputted.
  • Work professionally and respectfully with all vendors, clients, and other departments who may be involved in the event process.
  • Prepare for and attend the weekly sales meeting, having completed any of your actions points from the previous meeting.
  • Collecting and processing client payments.
  • Responsible for accurately reporting financials every week along with sending out invoices.
  • Insure coordination of promotion material, ticket printing and written agreement development is done in a timely manner for all event and tickets clients.
  • Insure client contact and event information is accurately inputted into software on a daily basis.
  • Respond in a timely manner, with availability and appropriate information, to all requests.
  • Be the client’s on-site contact for assigned events ensuring a high level of customer service and that all aspects of the event are set-up.
  • Professionally troubleshoot any issues that arrive prior to or during the event.
  • Other projects as assigned by management.
  • Support all other departmental needs as requested from time to time by management.

KNOWLEDGE AND EXPERIENCE:

Vocational and Technical Skills: Word, Excel, Phone etiquette, and computer skills.

Experience: The ideal candidate has finished a degree of higher education, preferably relating to events and hospitality, or business, and covering aspects of event coordination and management or equivalent experience.

Interpersonal Skills: They must be willing to work as a team, communicating with their own department, suppliers and other departments of the Zoo at all times. The job holder must have a confident yet assuring manner with clients at all times. Excellent oral and writing communication skills are required in order to make any client experience a success.

Apply today! Submit an online job application.
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