Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on April 17, 2015)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Children’s Garden Horticulturist

Full-time
Posted: 12/19/14
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, is directly responsible for maintaining the children’s garden and the various botanical education programs offered. These programs include on-site interpretation and presentations, garden camps, guided tours, school services programs, outreach programs to garden clubs and similar organizations, and special events. Performs a wide variety of duties necessary for the horticultural care of the children’s garden, including planting, monitoring pests, pruning, pesticide application, watering plants, mowing grass and removing weeds. Assists horticulture staff with extensive gardening projects in the Zoo and Garden when required.

Requirements: Associates degree in Horticulture with two years of experience in a horticultural area; or any equivalent combination of education, training, and experience that provides the required skills, knowledge and abilities. Preference is for a Bachelor's degree in horticulture, education, or a related field. Ability to work productively on a team and independently. Prefer experience in a public garden. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online Employment Application.

Coordinator of Interpretative Programs

Full-time
Posted: 3/4/15
Grade 10
Salary: $29,411/yr

Duties: Under supervision of the Director of Education, the Coordinator of Interpretative Programs is responsible for various interpretation programs offered by Riverbanks Zoo and Garden. Coordinator of Interpretive Programs is responsible for the coordination and training of education volunteers to deliver interpretive activities, for program animal handler training, and coordination and implementation of all interpretive presentations in the Zoo. Must be able to coordinate, schedule, and motivate a team of over 35 education volunteers and meet Riverbanks’ public presentation and education goals through creative, informative, interactive interpretation of exhibits and animal activity. Also plans and manages Riverbanks’ Adventure Tours (behind-the-scenes) program.

Requirements: Bachelor's degree in science, education or a related field, at least 2-3 years of animal handling experience working with small herps, mammals, and birds (including psittacines and raptors), and 2-3 years’ experience planning/delivering/evaluating formal education programs especially public presentations, or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Must possess or be eligible for a SC state driver's license. Volunteer coordination/supervision experience preferred. Must have very strong communication skills and a strong desire to deliver the message, mission, and goals of Riverbanks Zoo and Garden to a wide variety of audiences.

Apply today! Submit an online Employment Application.

Pony Ride Attendant

Part-time
Posted: 3/23/15
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates and monitors the pony ride exhibit at the Riverbanks Farm, by leading ponies around the outdoor track while interacting with young riders. Must ensure that children and ponies alike are kept safe, and that children get an appropriate educational message from the experience. Is responsible for the care and husbandry of the ponies including feeding, grooming, cleaning the holding and exhibit areas, and record keeping. Reports to the Senior Keeper and Attractions Manager.

Requirements: High school diploma and 6 months work experience with ponies, horses or other large farm animals. Must have a good rapport with young children and enjoy interacting with them and their parents. Must have good presentation and communication skills. Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and be able to walk long distances repetitively.

Apply today! Submit an online Employment Application.

Ropes Course Attendant

Part-time
Posted: 3/23/15
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, is responsible for the successful operation of the Sky High Safari attraction at Riverbanks. Works well with a team to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Routinely performs and practices important tasks such as course inspections, harnessing, and emergency procedures. Works well with guests of all ages and abilities. Reports to the Senior Ropes Course Attendant and the Attractions Manager.

Requirements: Must be at least 18 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and customer service skills. Must be comfortable working at great heights. Must demonstrate good decision-making and the ability to work well with a team.

Apply today! Submit an online Employment Application.

Zip Line Adventure Guide

Part-time
Posted: 3/23/15
Grade 4
Salary: $9.42/hr

Duties: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation.

Requirements: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Apply today! Submit an online Employment Application.

Senior Housekeeper

Part-time (Approximately 30 hours from 4pm-9pm Monday-Sunday)
Posted: 3/26/15
Grade 7
Salary: $11.52/hr

Duties: Under general supervision provides operational support to the Housekeeping staff while also carrying out routine housekeeping duties. Oversees, and participates in, carrying out cleaning schedules to ensure Riverbanks facilities are maintained at a high level of cleanliness. Works with other Shift Lead to ensure effective communication channels are maintained and routine and project work is performed. Handles the basic responsibilities of the Grounds and Housekeeping Manager when they are away. Reports to the Grounds and Housekeeping Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online Employment Application.

Guest Services Representative

Part-time
Posted: 4/1/15
Grade 1
Salary: $7.80/hr

Duties: Under direct supervision, provides consistently high quality guest service to Riverbanks’ guests and Society members. Works in a variety of guest services locations throughout the park including admissions (ticket booth), carousel, giraffe feeding platform, lorikeet aviary booth, Ropes Course, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services, and policies. Reports to the Guest Services Manager and the Director of Guest Services.

Requirements: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Cashier experience and strong customer services skills are required. Must be available week days and weekends.

Apply today! Submit an online Employment Application.

Housekeeper

Part-time
Posted: 4/1/15
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Grounds and Housekeeping Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online Employment Application.

Parking Attendant

Part-time
Posted: 4/1/15
Grade 2
Salary: $8.18/hr

Duties: Under general supervision monitors Riverbanks parking lots and aids with traffic flow. Works to relieve traffic congestion, properly route deliveries and arrivals and maintain a clean, safe parking facility. Maintains good customer service and strives to provide our guests with a quality experience. May be cross-trained in other Guest Services positions such as ticket taker, Carousel Operator, Tram Driver, attendant, Dive Tender, etc. Reports to the Public Safety Manager.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must possess a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Public Safety Officer

Part-time
Posted: 4/1/15
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots. Patrols and monitors gate entrances and exits. Provides security services during non-public hours for special events. Maintains good customer service and strives to achieve excellent public relations. Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc. Prepares and maintains required reports. Controls keys and locks for all Riverbanks facilities and property. Must also be available to work evening and special events. Reports to the Senior Public Safety Officer and the Director of Guest Services.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Must demonstrate professionalism, customer service experience and strong communication skills. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online Employment Application.

Commissary Technician

Temporary (Job assignment expected to last approximately 6-9 weeks.)
Posted: 4/8/15
Grade 5
Salary: $10.08/hr

Duties: Under general supervision, is responsible for the proper preparation and delivery of diets and feeds for animals in the collection by daily deadlines. Prepares diets with knives and other kitchen equipment in accordance with specifications that include precise weights, measures, and ingredient size. Assures acceptable condition of produce and feed inventories and rotates stock. Unloads supplies, cleans and sanitizes diet preparation and storage areas. Provides assistance and information to co-workers and keeper staff as needed. Reports to the Senior Technician and the Commissary Manager.

Requirements: High School graduate. Will train, but prior work experience is a plus. Requires standing for long periods of time performing repetitive food chopping and ingredient weighing. Must be able to lift up to 50 pounds. Must be able to manage detailed assignments in a fast-paced work environment. Must be dependable, punctual, organized, and conscientious. Must be able to work a flexible schedule, including weekends and holidays. Not expected to exceed 28 hours per week. Must be at least 18 years old, have a valid SC driver’s license and good driving record.

Apply today! Submit an online Employment Application.

Maintenance Technician - PT

Part-time
Posted: 4/8/15
Grade 9.5
Salary: $12.35/hr

Duties: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks structures, facilities, and equipment. Performs maintenance duty assignments such as plumbing, carpentry, and electrical. May operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc. Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use. Receives, reviews, and responds to assigned maintenance requests, projects and work orders. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work independently and work well with a team on a variety of tasks and priorities. Hands-on experience in commercial electrical and/or HVAC a plus. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends on a rotating schedule and be available for emergency call in as needed.

Apply today! Submit an online Employment Application.

Tram Driver

Part-time
Posted: 4/8/15
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates multi-car tram along assigned routes to transport guests of the zoo and garden to and from central loading areas. Provides assistance to guests. Practices safe driving techniques to ensure the safety of passengers and pedestrians. Handles vehicle servicing as necessary. Maintains records and prepares reports as required. Must also be available to work evening events as needed. Reports to the Public Safety Manager.

Requirements: High school graduate and a minimum of two years previous passenger transportation experience. Excellent customer service skills a must. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online Employment Application.

Bird Keeper

Full-time
Posted: 4/9/15
Grade 8.5
Salary: $12.62/hr

Duties: Under general supervision, is responsible for the proper care of a taxonomically diverse collection within the Bird Department. Feeding and watering birds, cleaning, disinfecting, and maintaining exhibits and some public areas, observing animals for illness, injury, and abnormal behavior. Working with veterinary staff to monitor and treat injuries and diseases. Monitoring animal behavior and welfare. Participate in avian capture and restraint. Participate in artificial incubation and hand-rearing. Prepare animal shipping crates and paperwork, participating in internal and external animal moves. Working with power tools to build and maintain exhibits. Maintaining detailed behavioral, reproductive, and medical records and reports. Interacting with Riverbanks guests, and speaking to the public in a variety of formal and informal educational settings. Gaining certification for and participating as member of Riverbanks dive team. Conducting behavioral enrichment and operant conditioning. Providing assistance and guidance volunteers assigned to the department. Serving as Mentor to Bird Department Interns. Works cooperatively with other departments including maintenance, horticulture, education, and events. Performs other duties as assigned. Reports to the Senior Bird Keeper and the Curator of Birds.

Requirements: Bachelor's degree required (in one of the Biological Sciences), and two to three years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Must possess or qualify for a valid SC driver's license.

Apply today! Submit an online Employment Application.

Marketing Manager

Full-time
Posted: 4/17/15
Grade 16
Salary: $44,145/yr

Duties: Under general supervision, is responsible for strategic planning and implementation of all forms of marketing media, oversees and coordinates all media efforts with Advertising Agency to ensure objectives are met. Directs professional research efforts and manages department budget. Manages creative, strategic and implementation of advertising and promotional efforts. Creates and presents annual Strategic Marketing plans and implements strategies. Evaluates attendance and revenue trends. Creates and implements Direct Mail and Research efforts. Oversees and manages admission ticket sales to optimize ticket revenue (pricing, attendance goals, memberships, pre-sold groups, online sales, etc.). Analyzes research, industry trends and demographics. Assists with development and strategies for using social media both for Riverbanks Zoo and Garden as well as Riverbanks Society. Develops long and short range goals and objectives for media. Directs all branding efforts for Riverbanks Zoo & Garden. Reports to the Chief Operating Officer.

Requirements: Bachelor's degree in Business with emphasis in Marketing/Advertising. A minimum of four years of experience with working in or with advertising agencies, purchasing of and placement of all forms of media. Master's degree in Marketing and seasonal Attraction Marketing experience is preferred. Possess skills which require the knowledge of negotiating rates and terminology of advertising terms and industry language. Must possess a valid S.C. driver's license.

Apply today! Submit an online Employment Application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Please complete and mail the Application for Enrollment (PDF), along with your cover letter and resume.

Current Job Openings with SSA (last updated on September 9, 2014)

Concessions

Part-time (Weekend work required.)
Posted: 10/29/13

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred. Please send a resume to the email address provided.

Apply today!

Retail Sales Associates

Full-time (Weekday and Weekend availability.)
Posted: 10/29/13

Description: SSA is currently hiring for Fall season retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary. Please send a resume to the email address provided.

Apply today!
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