Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on August 24, 2016)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Senior Keeper - Farm/Education

Full-time
Posted: 6/7/16
Grade 9.5
Salary: $13.86/hr

Duties:

  • Under general supervision, is responsible for the proper care of animals within the Mammal Department of the Animal Division.
  • Animals under supervision for this senior keeper position are the farm, pony, zebra, ostrich and the education animal collection.
  • Designs, maintains and repairs animal enclosures; maintains aesthetically pleasing exhibits.
  • Works with veterinary staff to diagnose and treat animal diseases.
  • Monitors animals and animal behavior.
  • Instructs and supervises part time keepers in techniques, including principles of operant conditioning.
  • Reports to the Assistant Mammal Curator.

Requirements: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s Degree preferred, and three to five years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Supervisory experience preferred. Excellent communication and customer service skills required. Must possess or be eligible for a valid SC driver’s license

Apply today! Submit an online job application.

Communications Center Representative

Part-time (20 hours per week)
Posted: 7/20/16
Grade 6
Salary: $10.45/hr

Duties: Assists in the overall operations of Riverbanks’ Communications Center. Responsibilities include answering general information inquiries by phone and email, fielding and directing calls to the appropriate departments, processing, fulfilling and tracking orders and performing accurate data entry. Maintains and promotes excellence in guest relations. Works with various members of the Marketing Department to maximize efficiency of internal and external communications. Reports to the Communications Center Supervisor.

Requirements: High school diploma, and one to two years experience in customer service or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Experience using Microsoft Office Suite (including but not limited to proficiencies in Microsoft Excel, Microsoft Word and Microsoft Outlook). Must demonstrate excellent communication skills (both oral and written) and have the ability to provide consistent, high quality customer service. Must be able to work some weekends and holidays.

Apply today! Submit an online job application.

Maintenance Technician (Part-time)

Part-time
Posted: 7/27/16
Grade 8
Salary: $12.35/hr

Duties: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks’ structures, facilities, and equipment. Performs maintenance duty assignments such as plumbing, carpentry, and electrical. May operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc. Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use. Receives, reviews, and responds to assigned maintenance requests, projects and work orders. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work independently and work well with a team on a variety of tasks and priorities. Hands-on experience in commercial electrical and/or HVAC a plus. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends and be available for emergency call in as needed.

Apply today! Submit an online job application.

Maintenance Technician - HVAC

Full-time
Posted: 7/27/16
Grade 13
Salary: $17.32/hr

Duties: Under general supervision, is responsible for diagnosing, maintaining and repairing various heating, air conditioning and refrigeration devices and systems. Replaces or repairs various industrial equipment, heat pumps, air conditioning units, electric strip heat, gas boilers, domestic refrigerators, water coolers, cold generators, window units, ventilation systems, chill water units, and life support systems for various animals, fish, and reptiles. Works as a member of the maintenance team on various projects, doing HVAC and general maintenance and construction tasks. Is responsible for responding to after hours and weekend HVAC equipment outages per the direction of the maintenance supervisor. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical school training in HVAC courses with three to five years of experience in troubleshooting, repairing and installing HVAC systems; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Must be certified to purchase and recycle refrigerant gases. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends and on call as needed.

Apply today! Submit an online job application.

Waterfall Junction Lifeguard/Attendant

Part-time
Posted: 7/27/16
Grade 4
Salary: $9.42/hr

Duties: Under limited supervision is responsible for supervision, safety, and general operation of the Waterfall Junction water play area and Children’s Garden portion of Riverbanks Zoo. Monitors guests and facilities to ensure rules and policies are enforced. Maintains a high level of customer service at all times. Reports to the Attractions Supervisor.

Requirements: High school diploma and 6-12 months of working experience or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Prior work as a Lifeguard or in a water park environment preferred but not necessary. Must possess a valid Lifeguard, or Shallow Water Lifeguard Certificate from a nationally recognized training organization. Must possess a valid CPR, First Aid, and AED certification from a nationally recognized training organization.

Apply today! Submit an online job application.

Education Program Instructor/Interpreter

Part-time (Schedule varies, availability Monday - Sunday, weekend work required)
Posted: 8/3/16
Grade 6
Salary: $10.45/hr

Riverbanks Zoo & Garden is currently recruiting for an enthusiastic educator to be part of our award-winning Education division. This is a great chance to gain some top quality zoo education experience.

Duties:

  • Cross-trained to facilitate education programs for groups of children of various ages, toddlers through college, as well as conduct interpretive presentations throughout the park.
  • Manage children and crowds of guests while leading them through engaging educational programming.
  • Implement lessons and program scripts that are written in accordance to Riverbanks education standards.
  • Interact with school teachers, chaperones, parents, families, general public, and members of the Education team.
  • Conduct program evaluations and respond to feedback.
  • Work under the direction of the Coordinator of Family and Outreach Programs, Coordinator of Interpretive Programs and the Coordinator of School Programs.

Requirements: Must be enrolled in or be a graduate of a Bachelors program in Education or Science related field with some teaching experience, or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities. Must have a strong base knowledge of science as it relates to animals and plants. Must be comfortable handling animals (small mammals, reptiles, and birds) and animal artifacts. Must be CPR/First Aid certified. Must demonstrate enthusiasm and a commitment to high quality programming and care of our guests.

Apply today! Submit an online job application.

Maintenance Technician (Full-time)

Full-time
Posted: 8/10/16
Grade 9.5
Salary: $13.86/hr

Duties: Under general supervision, is responsible for the repair and maintenance of a variety of Riverbanks' structures, facilities, and equipment. Performs maintenance duty assignments such as plumbing, carpentry, and electrical. May operate medium to heavy equipment such as a forklift, backhoe, skid steer, snorkel lift, trencher, etc. Participates in renovating, building, and repairing structures for the containment of zoo animals and for public use. Receives, reviews, and responds to assigned maintenance requests, projects and work orders. Reports to the Maintenance Supervisor.

Requirements: High school graduate with vocational/technical training in construction technology/engineering and one to two years of experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must be able to work independently and work well with a team on a variety of tasks and priorities. Hands-on experience in commercial electrical and/or HVAC a plus. Must possess or be eligible for a valid SC driver's license. Must be available to work weekends on a rotating schedule and be available for emergency call in as needed.

Apply today! Submit an online job application.

Senior Public Safety Officer

Full-time
Posted: 8/10/16
Grade 9
Salary: $13.22/hr

Duties: Under general supervision, responsible for providing leadership, supervision, and direction to the Public Safety Department.

  • Provides clear directions and information regarding policies to visitors and staff.
  • Acts as a visible deterrent to crime and disregard of Riverbanks’ policies and procedures.
  • Assists fellow officers and the public, offering assistance when circumstances warrant.
  • Takes action to immediately correct or report suspicious activity and potential threats.
  • Maintains good customer service and excellent public relations.
  • Prepares required reports as needed.
  • Must be available to work evening and special events.
  • Reports to the Public Safety Manager.

Requirements: High School Graduate with a minimum of two years’ experience in police or security operations, with at least one of those years at the Senior/Lead level demonstrating direct responsibility for an organization’s public safety and security operations. A working knowledge of computer related analytical tools and databases, such as Microsoft Word, Excel, and Outlook. Must possess a valid South Carolina Driver’s License and be able to operate a motor vehicle in the State of South Carolina.

Apply today! Submit an online job application.

Aquarist

Full-time
Posted: 8/18/16
Grade 8.5
Salary: $12.62/hr

Duties:

  • Under general supervision, is responsible for the proper care of Riverbanks' fish, aquatic invertebrates, and aquarium plants.
  • Conducts husbandry duties including diet preparation according to departmental guidelines, feeding aquarium life, cleaning exhibits and working with veterinary staff to monitor and treat diseases.
  • Monitors and manipulates water quality through the use of water chemistry.
  • Inspects and evaluates the condition of exhibits and life support to determine and/or participate in necessary repairs and modifications.
  • Performs diving duties and demonstrations.
  • Participates in the delivery of interpretive programs, including public speaking and direct interaction with Riverbanks guests.
  • May be involved in various AZA, conservation, and other professional activities.
  • Reports to the Senior Aquarist and the Aquarium Manager.

Requirements: Associate's degree in Biological Sciences, Bachelors’ Degree preferred. Two to three years of experience as an Aquarist or other Animal Keeper; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Must hold valid SCUBA certification. Must possess or be eligible for a valid SC driver's license.

Apply today! Submit an online job application.

Horticulturist – Botanical Garden

Full-time
Posted: 8/22/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, performs horticultural duties for the purpose of beautifying and maintaining gardens, exhibits, plant collections, and/or public displays. Must be eager to learn about our collection and have ability to demonstrate creativity and teamwork. Works outdoors year-round in all weather conditions. Reports to the Director of the Botanical Garden.

Requirements: Associates degree in Horticulture, Bachelors degree preferred, with two years experience in a horticultural area; or any equivalent combination of education, training, and experience that provides the required skills, knowledge and abilities. Ability to work productively on a team and independently. Prefer experience in a public garden. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online job application.

Life Support Systems Manager

Full-time
Posted: 8/22/16
Grade 15
Salary: $42,000-$50,000/yr

Duties: Under general supervision is responsible for all aspects of the Dive Safety Program, aquatic LSS and public water features. This includes design, construction, maintenance and renovations. Works closely with curatorial and maintenance staff to complete critical tasks related to the maintenance of LSS and to ensure the maintenance of designated water quality parameters. Ensures all public water features meet DHEC water quality requirements when open to the public. Supervises plans, coordinates and participates in a variety of responses, services, activities, operations, and maintenance of LSS and public water features. Coordinates assigned activities with other divisions and provides reliable technical assistance to staff. Manages Dive Program serving as the Dive Safety Officer responsible for all aspects of diving operations, code compliance and safety. Reports to work on declared inclement weather days. Reports to the Director of Risk Management and Facilities.

Requirements: Bachelor’s degree in marine science, biology, zoology, chemistry, mechanical engineering or a related field. Minimum of 5 years of experience in an aquarium or biological park setting with extensive aquatic life support systems. Minimum of 2 years management experience with at least 1 year practical lab experience operating water quality analytical equipment.

  • Certified Pool Operator (CPO) certification and all other relevant certifications required.
  • AALSO Level 1 certification required, higher AALSO certification preferred.
  • SCUBA certification required.
Apply today! Submit an online job application.

Commissary Technician

Full-time
Posted: 8/24/16
Grade 5
Salary: $10.08/hr

Duties: Under general supervision, is responsible for the timely preparation and delivery of animal diets and feeds according to fixed schedules. Prepares diets with knives and other kitchen equipment in accordance with specifications that include precise weights, measures, and ingredient sizes. Handles produce, meat, fish, and other animal food items during diet prep. Assures acceptable condition of items and rotates stock. Unloads stock deliveries, delivers completed diets to animal areas, maintains a clean and sanitary work environment. Provides assistance and information to co-workers and keeper staff. Reports to the Senior Technician and the Commissary Manager.

Requirements: High School graduate minimum. Must be at least 18 years old and possess a valid driver’s license. Will train, but prior work experience is a plus. Requires standing for long periods of time performing repetitive food chopping and ingredient weighing. Must be able to lift up to 50 pounds. Must be able to manage a large workload in a fast-paced, detail-oriented, deadline-driven work environment. Must be dependable, punctual, organized, and conscientious. Five-day work week: 7:00 a.m. to 3:45 p.m. with Mondays and Tuesdays off. Work schedule will include all Saturdays, Sundays, and holidays.

Apply today! Submit an online job application.

Groundskeeper

Part-time
Posted: 8/24/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of park grounds and facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden. Operates trucks, forklift, blowers and various grounds maintenance tools to perform tasks. Reports to the Environmental Services Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, housekeeping, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online job application.

Housekeeper

Part-time
Posted: 8/24/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Environmental Services Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online job application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on August 16, 2016)

Concessions

Part-time (Weekend work required.)
Posted: 1/8/16

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred.

Apply today! Submit an online job application.

Retail Sales Associates

Part-time (Weekday and Weekend availability.)
Posted: 1/9/16

Description: SSA is currently hiring for seasonal retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary.

Apply today! Submit an online job application.

Catering Operations Banquet and Event Server

Part-time (10–40 hours weekly depending on season)
Posted: 7/21/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Position is part-time and include day, evening, and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative, Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer Service or waiter experience.
  • All interested inquiries will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.
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