Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on February 4, 2016)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Attractions Attendant

Part-time
Posted: 1/4/16
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, provides an outstanding guest experience while ensuring safe operation of the Zoo’s attractions. Works in a variety of locations throughout the park including carousel, giraffe feeding platform, train, rockwall, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks' exhibits, attractions, services and policies. Reports to the Attractions Manager.

Requirements: High school diploma and 6 months of guest service work experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

Guest Services Representative

Part-time
Posted: 1/4/16
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, provides an outstanding experience to Riverbanks’ guests and Society members. Works in various point of sale areas throughout the park, including ticket booths, information booths and entrance gates. Handles purchase transactions. Communicates with the public about Riverbanks exhibits, attractions, services, and policies. Reports to the Guest Services Manager and the Director of Guest Services.

Requirements: High school diploma and 4-6 months of work experience in customer service or any equivalent combination of education, training and experience, which provides the required skills, knowledge and abilities. Cashier experience and strong customer services skills are required. Must be available week days and weekends.

Apply today! Submit an online job application.

Tram Driver

Part-time
Posted: 1/4/16
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates a multi-car tram along assigned routes to transport guests of the zoo and garden to and from central loading areas. Provides outstanding guest service while also practicing safe driving habits. Delivers safety speeches and provides assistance to guests with loading and unloading. Completes a daily pre-opening inspection of the tram. Maintains records and prepares reports as required. Must also be available to work evening events as needed. Reports to the Attractions Manager.

Requirements: High school graduate. Previous passenger transportation and/or guest service experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift up to 20 lbs., be able to sit or stand for long periods of time and work well in a team setting. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online job application.

Assistant Coordinator of Camps

Temporary (Full-Time Temporary: May 21 and May 31 - August 12, 2016)
Posted: 1/11/16
Grade 7
Salary: $11.52/hr

Duties:

  • Under limited supervision, assists the Coordinator of Camps with the successful facilitation of Riverbanks’ summer camp program.
  • Assist camp counselors with programs and group management.
  • Contact parents of children as needed, provide comfort to children who fall ill.
  • Assist camp counselors with discipline issues.
  • Provide administrative support to insure the program’s success.
  • Helps to supervise and motivate children between the ages of 4 years old and 12 years old.
  • Assists the Coordinator of Docents and Zooteens in training, managing, scheduling and supervising all teen volunteers assisting with summer camp activities.
  • Facilitates daily animal encounters for all camp groups.
  • Enthusiastically supports the camp staff and the mission of Riverbanks Zoo & Garden.
  • Acts as positive role model for camp counselors, volunteers and campers.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years’ experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc.) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must be comfortable handling small animals (reptiles, birds, small mammals, insects) and have a good knowledge of natural science. Must have camp experience and some supervisory experience. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training.

  • Must be available for all training dates: May 21 and 31 and June 1 - 3, from 8am to 5pm.
  • Must be available at least 9 out of 10 weeks of camp: June 6 through August 12, working Monday - Friday 8:00AM - 5:15PM, schedule will vary to support extended stay staff as needed. There is some flexibility with this schedule.
Apply today! Submit an online job application.

KinderCamp Counselor

Temporary (Full-time Temporary: May 21 and May 31 - August 12, 2016)
Posted: 1/11/16
Grade 4
Salary: $9.42/hr

Duties:

  • Leads summer camp educational programs.
  • Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences.
  • Supervises and motivates groups of 15 children (ages 4-5 years old) each week.
  • Enthusiastically presents planned activities, leads zoo and garden tours in an age-appropriate manner that is fun and engaging.
  • Manages group behavior and demonstrates a passion for nature and children.
  • Acts as positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc.) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must have a good knowledge of natural science. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training.

  • Must be available for all training dates: May 21 and 31 and June 1 - 3, from 8am to 5pm.
  • Must be available at least 9 out of 10 weeks of camp: June 6 through August 12, working Monday - Friday 8:00AM - 4:30PM.
Apply today! Submit an online job application.

KinderCamp/Substitute Counselor

Temporary (Part-time Temporary: May 21 and May 31 - August 12, 2016)
Posted: 1/11/16
Grade 4
Salary: $9.42/hr

Duties:

  • Leads summer camp educational programs.
  • Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences.
  • Supervises and motivates groups of 15 children (ages 4-5 years old) each week until noon.
  • Two to three days per week KinderCamp/Sub Counselors will sub for a full-time Camp Counselor through the end of the regular camp day (4pm) and assist with extended stay (5:15pm).
  • Enthusiastically presents planned activities, leads zoo and garden tours in an age-appropriate manner that is fun and engaging.
  • Manages group behavior and demonstrates a passion for nature and children.
  • Acts as a positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc.) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must have a good knowledge of natural science. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training.

  • Must be available for all training dates: May 21 and 31 and June 1 - 3, 2016 from 8am to 5pm.
  • Must be available at least 9 out of 10 weeks of camp: June 6 through August 12, working Monday - Friday, 7:30AM - 12:30PM and 2-3 days a week until 5:15pm.
Apply today! Submit an online job application.

Summer Camp Counselor

Temporary (Full-time Temporary: May 21 and May 31 – August 12, 2016)
Posted: 1/11/16
Grade 4
Salary: $9.42/hr

Duties:

  • Leads summer camp educational programs.
  • Curriculum topics include, but are not limited to: zoology, botany, ecology, conservation, behavioral science, and other natural & physical sciences.
  • Supervises and motivates groups of 15–25 children (between the ages of 6 and 12 years old) each week.
  • Enthusiastically presents planned activities, leads zoo and garden tours in an age-appropriate manner that is fun and engaging.
  • Manages group behavior and demonstrates a passion for nature and children.
  • Acts as positive role model for campers, parents, and fellow staff, inspiring progressive conservation actions throughout activities and lessons.

Requirements: Must be enrolled in a degree-seeking secondary education program, with one to two years experience working with children in an educational or instructional setting (formal or informal teaching, camp staffing, tutoring, coaching, lessons, etc.) or any equivalent combination of training and experience, which provides the required skills, knowledge and abilities. Must have a good knowledge of natural science. Must possess or be eligible for a valid S.C. driver's license. Must have and be able to provide proof of current CPR/First Aid certification and a negative TB test by the first day of training.

  • Must be available for all training dates: May 21 and 31 and June 1 – 3, from 8am to 5pm.
  • Must be available at least 9 out of 10 weeks of camp: June 6 through August 12, working Monday – Friday 8:00AM – 4:30PM.
Apply today! Submit an online job application.

Public Safety Officer

Part-time
Posted: 1/19/16
Grade 7
Salary: $11.52/hr

Duties:

  • Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots.
  • Patrols and monitors gate entrances and exits.
  • Provides security services during non-public hours for special events.
  • Maintains good customer service and strives to achieve excellent public relations.
  • Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc.
  • Prepares and maintains required reports.
  • Controls keys and locks for all Riverbanks facilities and property.
  • Must also be available to work evening and special events.
  • Reports to the Senior Public Safety Officer and the Public Safety Manager.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Must demonstrate professionalism, customer service experience and strong communication skills. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online job application.

Coordinator of Family and Outreach Programs

Full-time
Posted: 1/22/16
Grade 10
Salary: $29,411/yr

Under general supervision, the Coordinator of Family and Outreach Programs is directly responsible for the coordination, development, and instruction of education programs including: family, early childhood and outreach, offered by Riverbanks Zoo and Garden. These programs include offerings for all ages, 2 years old through adult. The Coordinator of Family and Outreach Programs will insure that all programs are inquiry-based, written in accordance with South Carolina learning standards, age-appropriate, and of the highest quality.

Duties:

  • Plan, create, and develop innovative curriculum and education materials for all family and outreach programs offered by Riverbanks.
  • Develop relationships with programming coordinators (principals, teachers, directors, etc.) to schedule outreach programs at various schools, daycares, after school programs, camps, community and senior centers.
  • Maintain accurate programming and financial records.
  • Train and Supervise 1-2 staff.
  • Handling of small animals (reptiles, birds, small mammals, and insects) in a variety of settings.
  • Create and administer an effective means of evaluation for all programs.

Requirements: Bachelor’s degree in an education or science related field. 2-3 years’ experience delivering/planning formal or informal education programs for a variety of ages, preferably in a nature center, zoo, aquarium, or other recreational facility. Excellent communication and demonstration skills. Must be comfortable handling small animals (reptiles, birds, small mammals, and insects) and have a good knowledge of natural science. A strong desire to deliver the message, mission, and goals of Riverbanks Zoo and Garden to a wide variety of audiences. Possess or be eligible for a SC state driver's license.

Apply today! Submit an online job application.

Ropes Course Attendant

Part-time
Posted: 1/26/16
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, is responsible for the successful operation of the Sky High Safari attraction at Riverbanks. Works well with a team to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Routinely performs and practices important tasks such as course inspections, harnessing, and emergency procedures. Works well with guests of all ages and abilities. Reports to the Senior Ropes Course Attendant and the Attractions Manager.

Requirements: Must be at least 18 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and customer service skills. Must be comfortable working at great heights. Must demonstrate good decision-making and the ability to work well with a team.

Apply today! Submit an online job application.

Senior Veterinarian

Full-time
Posted: 1/26/16
Grade 20
Salary: $Salary Commensurate With Experience/yr

Duties:

  • Under limited supervision is responsible for administering medical and surgical care to Riverbanks Zoo & Garden's animal collection.
  • Provides preventative, surgical, clinical, rehabilitative, and emergency care for mammals, birds, reptiles, amphibians, fishes, and invertebrates.
  • Oversees the raptor triage program at the BB&T Medical Clinic for Raptors and Endangered Species and provides care to injured animals that are admitted.
  • Develops and administers research programs.
  • Develops and implements budget for the hospital and animal health programs.
  • Plans, directs and oversees the work activities of subordinates.
  • Coordinates all administrative functions of the Hospital.
  • Reports to the Director of Animal Collections & Conservation.

Requirements: Doctorate of Veterinary Medicine or equivalent degree from an AVMA accredited institution with at least one year of post graduate training, at least five years of veterinary experience within a zoological institution, plus one to two years of supervisory experience; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Residency training and board certification with the American College of Zoological Medicine (ACZM), or eligibility to sit for the exam, is preferred. Must have USDA category II Accreditation, or must become USDA Category II accredited, within one year of employment. Must possess, or be able to obtain, a DEA license. Must possess or be eligible for a valid S.C. State Veterinary license and driver's license. Must demonstrate good knowledge of captive exotic animal management and treatment, excellent organizational and communication skills, as well as accurate and timely medical records management skill.

Apply today! Submit an online job application.

Waterfall Junction Lifeguard/Attendant

Part-time
Posted: 1/26/16
Grade 4
Salary: $9.42/hr

Duties: Under limited supervision is responsible for supervision, safety, and general operation of the Waterfall Junction water play area and Children’s Garden portion of Riverbanks Zoo. Monitors guests and facilities to ensure rules and policies are enforced. Maintains a high level of customer service at all times. Reports to the Attractions Manager.

Requirements: High school diploma and 6–12 months of working experience or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Prior work as a Lifeguard or in a water park environment preferred but not necessary. Must possess a valid Lifeguard, or Shallow Water Lifeguard Certificate from a nationally recognized training organization. Must possess a valid CPR, First Aid, and AED certification from a nationally recognized training organization.

Apply today! Submit an online job application.

Zip Line Adventure Guide

Part-time
Posted: 1/26/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation. Reports to the Senior Zip Line Guide and the Attractions Manager.

Requirements: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Apply today! Submit an online job application.

Senior Attractions Attendant

Part-time
Posted: 2/4/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, provides an outstanding guest experience while ensuring the safe and efficient operation of Riverbanks Zoo & Garden’s attractions. The Senior Attractions Attendant will assist the Attractions Manager with coordinating schedules, information, and providing guidance and training to the Attractions staff. Works in a variety of locations throughout the park including waterfall junction and the children’s garden, carousel, giraffe feeding platform, train, rockwall, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services and policies. Reports to the Attractions Coordinator and the Attractions Manager.

Requirements: Must be at least 21 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and leadership skills. Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on November 14, 20160)

Concessions

Part-time (Weekend work required.)
Posted: 1/8/16

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred.

Apply today! Submit an online job application.

Retail Sales Associates

Part-time (Weekday and Weekend availability.)
Posted: 1/9/16

Description: SSA is currently hiring for seasonal retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary.

Apply today! Submit an online job application.

Catering Operations Day Time Banquet and Event Server

Part-time (30–40 hours weekly)
Posted: 1/14/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Day Time and On-call Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Both positions are part-time and include some evening and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative, Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer Service or waiter experience.
  • All interested inquiries will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.

Catering Operations On Call Banquet and Event Server

Part-time (10–25 hours weekly)
Posted: 1/14/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Day Time and On-call Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Both positions are part-time and include some evening and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative.
  • Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer service or waiter experience.
  • All interested inquires will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.
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