Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on June 22, 2016)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Coordinator of School Programs

Full-time
Posted: 5/19/16
Grade 10
Salary: $29,411/yr

Duties: Under limited supervision, the Coordinator of School Programs is directly responsible for the coordination, development, and instruction of the school programs offered by Riverbanks Zoo & Garden. Insures that all programs are student centered and are written in accordance with both national and state of South Carolina education standards. The Coordinator also trains and coordinates part-time instructors and develops and delivers effective teacher-training programs. Reports to the Director of Education.

Requirements: Bachelor’s degree in an education or science related field. 2-3 years experience delivering and planning formal/informal education programs for schools and school-aged learners. Must have excellent written and verbal communication skills. Prefer experience with public school science programs. Must demonstrate enthusiasm for nature and science and creativity in developing programs that will inspire enthusiasm in others. Must be available to work at special events that may be on weekends and/or evenings. Must possess or be eligible for a valid SC state driver's license.

Apply today! Submit an online job application.

Senior Tram Driver

Part-time
Posted: 6/1/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision is responsible for the successful operation of the Tram at Riverbanks Zoo and Garden. The Senior Tram Driver will act as a day-to-day, hands-on, direct leader to staff working the tram. The Senior Driver ensures the safe and efficient operation of the tram and consistent high quality service to all guests. Trains staff on safe driving methods and other standard operating procedures. Monitors and completes tasks such as daily inspections and cleaning. Reports to the Attractions Supervisor and the Attractions Manager.

Requirements: High school diploma required. Some college education is preferred. Must have excellent communication and leadership skills. Previous supervisory experience preferred. Must be willing and able to interact with guests and employees of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and be able to sit and/or stand for extended periods of time.

Apply today! Submit an online job application.

Waterfall Junction Lifeguard/Attendant

Part-time
Posted: 6/1/16
Grade 4
Salary: $9.42/hr

Duties: Under limited supervision is responsible for supervision, safety, and general operation of the Waterfall Junction water play area and Children’s Garden portion of Riverbanks Zoo. Monitors guests and facilities to ensure rules and policies are enforced. Maintains a high level of customer service at all times. Reports to the Attractions Manager.

Requirements: High school diploma and 6–12 months of working experience or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Prior work as a Lifeguard or in a water park environment preferred but not necessary. Must possess a valid Lifeguard, or Shallow Water Lifeguard Certificate from a nationally recognized training organization. Must possess a valid CPR, First Aid, and AED certification from a nationally recognized training organization.

Apply today! Submit an online job application.

Zip Line Adventure Guide

Part-time
Posted: 6/1/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision, works with a team to operate the zip line attraction at Riverbanks. Works with Senior Zip Line Guides and management to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Works with small groups of guests over an extended period of time to facilitate their positive experience. Demonstrates excellent guest service and communication skills. Is comfortable with heights and making judgment calls about guest participation. Reports to the Senior Zip Line Guide and the Attractions Manager.

Requirements: Must be at least 18 years of age with a HS diploma and demonstration of responsible job experience. Some college education is preferred. Must have excellent communication and leadership skills. Safety training and adventure-base programming knowledge preferred. Must successfully complete paid on-site training and work an apprenticeship on Riverbanks’ zip line course in order to continue employment.

Apply today! Submit an online job application.

Senior Keeper - Farm/Education

Full-time
Posted: 6/7/16
Grade 9.5
Salary: $13.86/hr

Duties:

  • Under general supervision, is responsible for the proper care of animals within the Mammal Department of the Animal Division.
  • Animals under supervision for this senior keeper position are the farm, pony, zebra, ostrich and the education animal collection.
  • Designs, maintains and repairs animal enclosures; maintains aesthetically pleasing exhibits.
  • Works with veterinary staff to diagnose and treat animal diseases.
  • Monitors animals and animal behavior.
  • Instructs and supervises part time keepers in techniques, including principles of operant conditioning.
  • Reports to the Assistant Mammal Curator.

Requirements: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s Degree preferred, and three to five years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Supervisory experience preferred. Excellent communication and customer service skills required. Must possess or be eligible for a valid SC driver’s license

Apply today! Submit an online job application.

Senior Attractions Attendant

Part-time
Posted: 6/8/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, provides an outstanding guest experience while ensuring the safe and efficient operation of Riverbanks Zoo & Garden’s attractions. The Senior Attractions Attendant will assist the Attractions Manager with coordinating schedules, information, and providing guidance and training to the Attractions staff. Works in a variety of locations throughout the park including waterfall junction and the children’s garden, carousel, giraffe feeding platform, train, rockwall, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services and policies. Reports to the Attractions Coordinator and the Attractions Manager.

Requirements: Must be at least 21 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and leadership skills. Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

Dive Technician

Full-time
Posted: 6/15/16
Grade 8.5
Salary: $12.62/hr

Duties: Under general supervision will provide support to the Dive Program in the role of diver, dive tender, and dive person in charge under the regulations for commercial diving as outlined by OSHA. Participate in multiple dives per day. Clean exhibits and dive areas. Conduct preventative maintenance and inspections on a variety of equipment in and out of the water. Maintain logs for all aspects of the dive program. Adhere to and help implement dive safety policies and procedures. Conduct dive training drills and participate in continuing education training. This individual must be able to work week days, weekends, and some evenings/overtime. Reports to Dive Program Compliance Officer.

Requirements: Associate's degree in Biological Sciences preferred; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Two to three years of dive experience with current dive certification from a nationally accredited organization, advance certification preferred. Certified in CPR, First Aid, AED, and O2 administration. Proficient computer skills. Must be able to pass dive medical evaluation. Must be able to and carry up to 50 lbs. repeatedly. Must possess or be eligible for a valid SC driver's license.

Apply today! Submit an online job application.

Horticulturist – Botanical Garden

Full-time
Posted: 6/15/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, performs horticultural duties for the purpose of beautifying and maintaining gardens, exhibits, plant collections, and/or public displays. Must be eager to learn about our collection and have ability to demonstrate creativity and teamwork. Works outdoors year-round in all weather conditions. Reports to the Director of the Botanical Garden.

Requirements: Associates degree in Horticulture, Bachelors degree preferred, with two years experience in a horticultural area; or any equivalent combination of education, training, and experience that provides the required skills, knowledge and abilities. Ability to work productively on a team and independently. Prefer experience in a public garden. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online job application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on May 10, 2016)

Concessions

Part-time (Weekend work required.)
Posted: 1/8/16

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred.

Apply today! Submit an online job application.

Retail Sales Associates

Part-time (Weekday and Weekend availability.)
Posted: 1/9/16

Description: SSA is currently hiring for seasonal retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary.

Apply today! Submit an online job application.

Catering Operations Banquet and Event Server

Part-time (10–40 hours weekly depending on season)
Posted: 5/9/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Position is part-time and include day, evening, and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative, Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer Service or waiter experience.
  • All interested inquiries will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.

Events Assistant

Full-time
Posted: 5/9/16
BRIEF OUTLINE:
While supporting the Event Staff, the position will handle the sales and coordination of all ‘basic’ internal events, Jungle Meals, Children’s Birthday Parties, and all other office administrative duties.
Of secondary importance will be updating and sending weekly financial and logistical reports, together with data management generated by software.

SPECIFIC RESPONSIBILITIES:
- Provide cover and direct informational calls to Sales staff.
- Insure coordination of promotion material, ticket printing and written agreement development is done in a timely manner for all event and tickets clients
- Insure client contact and event information is accurately input into software on a daily basis.
- Respond in a timely manner, with availability and appropriate information, to all requests.
- Become proficient in the use of event software, follow procedures as set by the Sales Director and always quality control any data that is input.
- Work professionally and respectfully with all vendors, clients, and other departments who may be involved in the event process.
- Prepare for and attend the weekly sales meeting, having completed any of your actions points from the previous meeting.
- Collecting and processing client payments.
- Responsible for accurately reporting financials every week.
- Sends out all internal invoices to correct departments.
- Advise the Event Manager weekly of any outstanding balances.
- Responsible for accurately sending out weekly events calendar.
- Other projects as assigned by management.
- Support all other departmental needs as requested from time to time by management.

KNOWLEDGE AND EXPERIENCE
VOCATIONAL AND TECHNICAL SKILLS: Word, Excel, Phone etiquette, and computer skills

EXPERIENCE: The ideal candidate has finished a degree of higher education, preferably relating to events and hospitality, or business, and covering aspects of event coordination and management or equivalent experience.

INTERPERSONAL SKILLS: They must be willing to work as a team, communicating with their own department, suppliers and other departments of the Zoo at all times. The job holder must have a confident yet assuring manner with clients at all times. Excellent oral and writing communication skills are required in order to make any client experience a success.

To apply send a resume and cover letter to riverbankscatering@riverbanks.org
Apply today! Submit an online job application.
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