Job Opportunities

Join us because Riverbanks Zoo and Garden is a great place to work and grow!

It takes an incredible team of talented people to operate one of America’s best zoos. Be a part of what makes Riverbanks Zoo and Garden so remarkable! Riverbanks and Service Systems Associates offer a variety of full- and part-time job opportunities at the Zoo and Garden in an exciting and dynamic work environment.

Riverbanks Zoo and Garden — Administration, Animal Care, Education, Guest Services, Grounds, Horticulture, Housekeeping, Maintenance and Public Safety

An exciting multi-million dollar major expansion is underway at Riverbanks Zoo and Garden, promising a world-class guest experience at every turn. Come grow with us! Riverbanks is an Equal Opportunity Employer.

Benefits of Employment with Riverbanks vary for full-time and part-time employees.

  • State health and life insurance plans.
  • State retirement plan.
  • State credit union eligibility.
  • Sick and vacation leave.
  • 50% discount in riverbanks restaurants.
  • 20% discount in riverbanks gift shops.
  • Employee of the month recognition program.
  • Employee activities and celebrations.
  • Employee membership.
  • Free guest passes each year.

Current Job Openings with Riverbanks (last updated on April 27, 2016)

Riverbanks accepts applications via an online submission process only for current open positions; walk-in applications are not accepted. To apply, click on the online application button for the position you are interested in below. All applicants will receive notice of receipt of their application by an electronic auto-response; however, only the top candidates for each position will be contacted via telephone. If you are not contacted for an interview, please be assured that your resume will be kept on file for one year should a similar opportunity arise.

Pony Ride Attendant

Part-time
Posted: 3/18/16
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, operates the pony ride attraction at the Riverbanks Farm. Attendants lead the ponies around the trail while interacting with young pony riders. Attendants must provide an outstanding guest experience while ensuring safe operation. Responsible for the pony attraction opening and closing tasks which may include: feeding, grooming and cleaning. Reports to the Attractions Manager.

Requirements: High school diploma. Six months of guest service experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs, and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

Senior Keeper - Farm/Education

Full-time
Posted: 3/22/16
Grade 9.5
Salary: $13.86/hr

Duties:

  • Under general supervision, is responsible for the proper care of animals within the Mammal Department of the Animal Division.
  • Animals under supervision for this senior keeper position are the farm, pony, zebra, ostrich and the education animal collection.
  • Designs, maintains and repairs animal enclosures; maintains aesthetically pleasing exhibits.
  • Works with veterinary staff to diagnose and treat animal diseases.
  • Monitors animals and animal behavior.
  • Instructs and supervises part time keepers in techniques, including principles of operant conditioning.
  • Reports to the Assistant Mammal Curator.

Requirements: Associate's degree in Biology, Zoology or Wildlife Management; Bachelor’s Degree preferred, and three to five years of experience working with animals, or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Supervisory experience preferred. Excellent communication and customer service skills required. Must possess or be eligible for a valid SC driver’s license

Apply today! Submit an online job application.

Children’s Garden Horticulturist

Full-time
Posted: 4/5/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, is directly responsible for maintaining the children’s garden and the various botanical education programs offered. These programs include on-site interpretation and presentations, garden camps, guided tours, school services programs, outreach programs to garden clubs and similar organizations, and special events. Performs a wide variety of duties necessary for the horticultural care of the children’s garden, including planting, monitoring pests, pruning, pesticide application, watering plants, mowing grass and removing weeds. Assists horticulture staff with extensive gardening projects in the Zoo and Garden when required.

Requirements: Associates degree in Horticulture with two years of experience in a horticultural area; or any equivalent combination of education, training, and experience that provides the required skills, knowledge and abilities. Preference is for a Bachelor's degree in horticulture, education, or a related field. Ability to work productively on a team and independently. Prefer experience in a public garden. Must possess or be eligible for a valid SC driver’s license.

Apply today! Submit an online job application.

Ropes Course Attendant

Part-time
Posted: 4/5/16
Grade 2
Salary: $8.18/hr

Duties: Under direct supervision, is responsible for the successful operation of the Sky High Safari attraction at Riverbanks. Works well with a team to ensure the safe and efficient operation of the course and consistent high quality service to all guests. Routinely performs and practices important tasks such as course inspections, harnessing, and emergency procedures. Works well with guests of all ages and abilities. Reports to the Senior Ropes Course Attendant and the Attractions Manager.

Requirements: Must be at least 18 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and customer service skills. Must be comfortable working at great heights. Must demonstrate good decision-making and the ability to work well with a team.

Apply today! Submit an online job application.

Waterfall Junction Lifeguard/Attendant

Part-time
Posted: 4/5/16
Grade 4
Salary: $9.42/hr

Duties: Under limited supervision is responsible for supervision, safety, and general operation of the Waterfall Junction water play area and Children’s Garden portion of Riverbanks Zoo. Monitors guests and facilities to ensure rules and policies are enforced. Maintains a high level of customer service at all times. Reports to the Attractions Manager.

Requirements: High school diploma and 6–12 months of working experience or any equivalent combination of education, training and experience which provides the required skills, knowledge and abilities. Prior work as a Lifeguard or in a water park environment preferred but not necessary. Must possess a valid Lifeguard, or Shallow Water Lifeguard Certificate from a nationally recognized training organization. Must possess a valid CPR, First Aid, and AED certification from a nationally recognized training organization.

Apply today! Submit an online job application.

Public Safety Officer

Part-time
Posted: 4/6/16
Grade 7
Salary: $11.52/hr

Duties:

  • Under general supervision, maintains security of Riverbanks grounds, picnic area, and parking lots.
  • Patrols and monitors gate entrances and exits.
  • Provides security services during non-public hours for special events.
  • Maintains good customer service and strives to achieve excellent public relations.
  • Assists visitors by providing directions, locating missing persons, assisting stranded motorists, locating lost personal property, handling complaints or inquiries, providing first aid, etc.
  • Prepares and maintains required reports.
  • Controls keys and locks for all Riverbanks facilities and property.
  • Must also be available to work evening and special events.
  • Reports to the Senior Public Safety Officer and the Public Safety Manager.

Requirements: High school graduate with one to two years experience as a security officer; or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Must demonstrate professionalism, customer service experience and strong communication skills. Must possess or be eligible for a valid South Carolina driver's license.

Apply today! Submit an online job application.

Housekeeper

Part-time
Posted: 4/12/16
Grade 4
Salary: $9.42/hr

Duties: Under general supervision is responsible for the routine maintenance and upkeep of Riverbanks facilities. Works to maintain a high level of cleanliness throughout Riverbanks Zoo and Garden by following cleaning routines and responding to non-routine cleaning issues. Reports to the Grounds and Housekeeping Manager.

Requirements: High school graduate or equivalent, with five to eleven months of experience in grounds maintenance, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must possess a valid S.C. driver's license.

Apply today! Submit an online job application.

Life Support Systems Technician

Full-time
Posted: 4/26/16
Grade 11
Salary: $15 - $16/hr

Riverbanks Zoo & Garden is expanding its aquatic animal exhibits, as well as its newly developed Life Support Systems Team. We are looking for a mechanically inclined problem solver who likes working with their hands. This individual will maintain excellent water quality throughout the Zoo by performing LSS maintenance and improvements, conducting dive operations and running water quality testing. This is a great opportunity to expand any operator’s skill set. Training and certifications in all areas of this job will be provided.

Duties:

  • Under general supervision is responsible for daily operation and maintenance of all aquatic LSS and public water features.
  • The LSS Technician will conduct water quality testing daily as well as participate in dive operations as needed.
  • Work closely with animal and maintenance staff to complete tasks related to LSS maintenance.
  • Ensure that all public water features maintain DHEC water standards when open to the public.
  • This individual must be able to work weekends, holidays, overtime and reports to work on declared inclement weather days.
  • This position reports to Life Support Systems Manager.

Requirements: Bachelor of Science degree in a related field and one year’s experience or four years combination experience and training in a related field. Candidates need to be highly motivated, detail oriented, and have the ability to work independently. Experience and knowledge of pumps, fractionators, UV sterilizers, heat exchangers, ozone systems and automated control systems. Candidates need to be able to demonstrate their knowledge of water chemistry. Must be able to lift fifty pounds and work in an industrial environment. The candidate must have a SCUBA certification from a national accredited institution. Laboratory experience preferred.

Apply today! Submit an online job application.

Lorikeet Aviary Attendant

Part-time (Must be flexible and available weekends)
Posted: 4/26/16
Grade 2
Salary: $8.18/hr

Duties: Under general supervision, monitors operation of the lorikeet aviary exhibit; a hands-on walk-thru experience for guests of all ages. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks’ exhibits, attractions, services and policies. The attendant must also clean the exhibit daily, monitor the birds’ behavior and ensure the safety of all guests/birds. Reports to the Attractions Manager.

Requirements: High school diploma and 6 months of guest service work and/or animal husbandry experience (preferred). Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs., and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

Senior Attractions Attendant

Part-time
Posted: 4/26/16
Grade 7
Salary: $11.52/hr

Duties: Under general supervision, provides an outstanding guest experience while ensuring the safe and efficient operation of Riverbanks Zoo & Garden’s attractions. The Senior Attractions Attendant will assist the Attractions Manager with coordinating schedules, information, and providing guidance and training to the Attractions staff. Works in a variety of locations throughout the park including waterfall junction and the children’s garden, carousel, giraffe feeding platform, train, rockwall, etc. Handles purchase transactions and manages cash/tokens. Communicates with the public about Riverbanks exhibits, attractions, services and policies. Reports to the Attractions Coordinator and the Attractions Manager.

Requirements: Must be at least 21 years of age with a HS diploma. Some college education is preferred. Must have excellent communication and leadership skills. Must be willing and able to interact with guests of all ages. Must be able to work outdoors in all weather conditions, be able to lift 50lbs. and be able to walk long distances repetitively. Must be available week days and weekends.

Apply today! Submit an online job application.

SSA — Food Service, Catering, and Retail

Service Systems Associates (SSA) is the on-site provider of culinary and retail experiences at Riverbanks Zoo and Garden. SSA is an Equal Opportunity Employer and offers a variety of full- and part-time positions at Riverbanks throughout the year. Benefits will vary.

Current Job Openings with SSA (last updated on March 10, 2016)

Concessions

Part-time (Weekend work required.)
Posted: 1/8/16

Description: SSA currently has positions open for concession stand sales at Riverbanks Zoo. Ideal candidates will enjoy working with the public in a fast paced environment, have some customer service experience and be committed to detail and maintaining a clean work environment. A positive attitude is mandatory in this position and previous retail sales experience is preferred.

Apply today! Submit an online job application.

Retail Sales Associates

Part-time (Weekday and Weekend availability.)
Posted: 1/9/16

Description: SSA is currently hiring for seasonal retail sales positions at Riverbanks Zoo. Candidates must be energetic and outgoing with the public, detail oriented and can work in a fast paced environment. Previous customer service or retail sales experience is preferred. Candidates must be available weekdays and weekends as work schedules could vary.

Apply today! Submit an online job application.

Catering Operations Day Time Banquet and Event Server

Part-time (30–40 hours weekly)
Posted: 1/14/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Day Time and On-call Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Both positions are part-time and include some evening and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative, Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer Service or waiter experience.
  • All interested inquiries will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.

Catering Operations On Call Banquet and Event Server

Part-time (10–25 hours weekly)
Posted: 1/14/16

Description: Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Catering Operations Day Time and On-call Banquet and Event Servers report to the Catering Operations Manager and Assistant Manager. Both positions are part-time and include some evening and weekend hours. Scheduling is flexible within limits.

Compensation: $9.00 – $11.00 Based on Experience.

Duties and Responsibilities:

  • Uphold the highest level of customer service.
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Maintain a professional appearance and mannerism.
  • Assist with set-up of tables, linens, chairs, etc, for full service of events.
  • Provide excellent food and beverage service for events.
  • Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
  • Maintain knowledge of policies and procedures.
  • Pay close attention to detail.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity.
  • Maintain positive and professional attitude.
  • Seek council from management when needed.
  • Maintain clear and open communication between all staff members for overall event success.
  • Work well within a team and independently.
  • Must be able to take initiative.
  • Ability to work well under pressure.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • High school diploma or GED certificate.
  • Customer service or waiter experience.
  • All interested inquires will need to include a resume, cover letter and list of 3 professional references.
Apply today! Submit an online job application.
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